1. Purpose and Scope

This Fair Usage Policy (“Policy”) governs the responsible use of all Al Nafi digital products, including the Learning Management System (LMS), Al Nafi Cloud Labs, Al Razzaq Program, AI-powered services, and accredited diploma programs under Pearson, EduQual, or other global frameworks.

The purpose of this Policy is to ensure fair, consistent, and secure access for all students, instructors, and institutional partners while maintaining compliance with licensing, accreditation, and data protection standards.

2. Acceptable Use

Al Nafi products and services are provided solely for personal educational use by enrolled students, instructors, or approved institutional users.

You may:

• Access and complete courses, labs, and diploma modules through your assigned account.

• Use Al Nafi Cloud environments for hands-on learning within your plan’s limits.

• Stream video lectures, download approved materials, and submit assignments for academic evaluation.

• Access AI labs and simulation environments within your subscription’s resource quota.

You may not:

• Share your account credentials with anyone, including your household or institution.

• Use Al Nafi resources for commercial, non-academic, or unauthorized research purposes.

• Distribute, mirror, copy, or modify any Al Nafi proprietary or licensed content (videos, labs, PDFs, simulations, or code).

• Attempt to bypass, alter, or interfere with Al Nafi’s authentication systems or resource controls.

3. Daily Usage Limits

To ensure fairness and prevent misuse of shared educational resources:

• Each student may stream or watch up to 2 to 4 hours of video content per day, depending on their subscription tier.

• Students may attempt or run cloud-based labs for a minimum of 30 minutes and a maximum of 3 hours per day, as determined by their allocated tokens.

• Tokens represent compute access for AI, cloud, or cybersecurity labs and must be used responsibly within the prescribed limits.

• Repeated or intentional attempts to exceed these daily limits, manipulate time-tracking, or consume unauthorized tokens will be treated as serious violations and may result in disciplinary or legal action, including suspension or permanent termination of access.

4. Data Usage and Access Controls

To ensure optimal performance for all users:

• Cloud resources (virtual machines, GPUs, compute hours, and AI agents) are limited based on plan tier (Basic, Premium, Institutional).

• Excessive or continuous resource consumption beyond reasonable educational use may result in temporary throttling, suspension, or upgrade requests.

• Network and streaming data consumption are optimized for equitable bandwidth distribution across all users.

5. AI and Cloud Resource Governance

• Users of Al Nafi Cloud agree to run only approved educational workloads (e.g., labs, AI/ML simulations, cybersecurity exercises).

• Prohibited workloads include cryptocurrency mining, external hosting, illegal data scraping, or unrelated AI training tasks.

• Al Nafi reserves the right to automatically pause or terminate non-compliant instances.

6. Account Sharing and Credential Security

• Sharing credentials, VPN spoofing, or using shared virtual desktops to bypass geolocation or institutional access controls violates this Policy.

• In such cases, Al Nafi may require re-verification, enforce multi-factor authentication, or suspend access pending review.

7. Intellectual Property and Licensing

All content within Al Nafi domains—including video lectures, labs, AI systems, graphics, assignments, assessments, documentation, and platform software—is protected under copyright, trademark, and academic licensing law.

Users are granted a limited, non-transferable educational license for the duration of their enrollment or subscription period.

8. System Testing and Feature Updates

Al Nafi regularly conducts feature testing, maintenance, and upgrades to enhance system performance and AI integrations.

During such updates:

• Access may be temporarily restricted.

• Content availability, resource limits, or lab configurations may change.

• Users will be notified through their dashboards or email prior to major updates.

9. Data Protection and Privacy

Data may be anonymized for platform analytics, accreditation audits, or AI training to improve learning outcomes.

10. Enforcement and Consequences

Violations of this policy may result in:

• Account warnings or resource throttling

• Temporary or permanent suspension

• Academic penalties or diploma revocation (for academic dishonesty)

• Legal action for IP infringement, misuse of resources, or token manipulation

Repeated or severe breaches—such as exceeding daily usage limits, sharing accounts, or tampering with system restrictions—will result in immediate account termination and blacklisting across all Al Nafi platforms and partner institutions.

11. Appeals and Support

Users may appeal enforcement actions by contacting [email protected] within 10 business days of notification.

All cases are reviewed by the Al Nafi Compliance & Academic Integrity Committee.

12. Policy Updates

Al Nafi reserves the right to update this Policy periodically. Continued use of the platform after changes constitutes acceptance of the revised terms.

13. Acknowledgment

By enrolling in any Al Nafi program, using Al Nafi Cloud, or accessing Al Nafi domains, you acknowledge that you have read, understood, and agreed to abide by this Fair Usage Policy.

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Introduction
This page serves to explain why, how, and where we collect and use your personal information as a user of the Al Nafi website.

Who will process my personal information?
 

• Your personal data/information will be used by the Al Nafi as you view or use the website within the Al Nafi domain.
• If you follow any external link from this website to another website, we suggest that you make yourself aware of the privacy policy of that website
   

What personal information is collected and why?

For site security and performance
Our website uses cookies and page-tagging to collect the request sent by your browser to the server hosting our website. This includes your IP address, which page you asked for, the version of your web browser, and the date and time of connection. We use this data to ensure the optimal security of our website and make sure to delete it after a period of 3-months.

To improve our service to you
When you use your website, we make use of Google Analytics service to collect your standard internet log information, which also includes your IP Address. This is done to measure how our visitors use the website and to optimize the user experience. All the data is anonymized before it is stored with us. If you click on the ‘do not track’ request issued by your browser, we will not collect any data for analytics. To learn more about how Google Analytics uses this information, please see the Google privacy policy

To remember marketing preferences
Third-party services, such as Instagram feeds, Twitter feeds, and YouTube videos, that we embed on some of our web pages, may set cookies to measure how you use their services and record what advertising you see while using their service. This will happen only if you agree to receive 'Social marketing preferences' cookies or interact with the embedded content.

What should you expect to happen with the information?
 

• We are committed to respecting the information you entrust to us and keeping it secure. Our websites collect very little personal information and use it in ways that respect your individual rights and liberties.
• The use of your personal information in the ways described above is required for the Al Nafi's legitimate interests in operating and improving its websites, analyzing their use, and ensuring their security, or is done with your consent when you accept certain cookies.
• If we need to collect any additional personal data not listed above via our website, you will be informed about how we will use that information at that time. For example, in order for us to send you newsletters or book you to attend a Al Nafi event, you may need to fill out an online form.
• Our services are not intended for or designed for children 13 years of age or younger. We do not knowingly collect or store information about anyone under the age of 13.

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1. Purpose

Al Nafi collects personal data as part of its Know Your Customer (KYC) process to verify identity, prevent fraud, and ensure compliance with regulatory requirements. We adhere to ISO 27001, 27017, and 27018 country regional standards, which guide our data security practices, ensuring your information is managed with the highest level of confidentiality and integrity. In addition to ISO 27001, 27017, and 27018, we comply with regional data protection laws such:

         1. International (Global) - ISO 27001, 27017, 27018

2. European Union (EU) - General Data Protection Regulation (GDPR)

3. California, USA - California Consumer Privacy Act (CCPA)

4. Canada - Personal Information Protection and Electronic Documents Act (PIPEDA)

5. Asia-Pacific - Asia-Pacific Economic Cooperation (APEC) Privacy Framework

6. Brazil - General Data Protection Law (LGPD)

7. United Arab Emirates (UAE) - Federal Data Protection Law

8. Saudi Arabia (KSA) - Personal Data Protection Law (PDPL)

9. Qatar - Qatar Data Protection Law (No. 13 of 2016)

10. Bahrain - Personal Data Protection Law (PDPL) of 2018

2. Data Collection

The following types of information will be collected as part of the KYC process:

• Personal Identification: Full Name, Date of Birth, Gender, Nationality, and Photograph (passport-style).

• Contact Information: Email Address (verified via AWS SNS), Phone Number (OTP verification where available), Permanent and Temporary Address, and Emergency Contact.

• Identity Verification: Passport, National ID Card, Driver’s License, or Birth Certificate (minimum of two documents required, with redaction options for sensitive details).

• Educational and Employment Details: Current Employer, Educational Background, Diploma Details (Start Date and Estimated Completion Date), Proof of Payment, and Resume.

• Social Media Profiles: LinkedIn, Facebook, Twitter, Instagram.

• Preferences and Plans: Preferred countries for work, study, and immigration.

• Biometric Data: Video submission for facial and voice recognition.

3. Data Use

The collected data will be used for:

• Identity Verification: To authenticate your identity through document checks and biometric analysis.

• Educational Services: To facilitate registration for exams, track progress, and issue certificates.

• Compliance and Security: To meet regulatory requirements and to implement security measures that prevent unauthorized access and data breaches.

• Communication: To provide updates, reminders, and notifications related to the KYC and internship processes.

4. Data Protection and ISO Compliance

We employ stringent security measures to protect your data, in compliance with ISO standards:

• ISO 27001 (Information Security Management): Our processes align with ISO 27001 to ensure confidentiality, integrity, and availability of information. We perform regular risk assessments and apply access controls to safeguard personal data.

• ISO 27017 (Cloud Security): As our KYC services are hosted in the cloud, we follow ISO 27017 guidelines to secure cloud environments and protect data from threats specific to cloud services.

• ISO 27018 (Cloud Privacy): We adhere to ISO 27018 for the protection of personally identifiable information (PII) in the cloud. This includes encryption of sensitive data, ensuring that all personal data remains private and secure.

5. Data Retention and Disposal

Your data will be retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon completion of the retention period, data will be securely disposed of in compliance with ISO standards, ensuring that no unauthorized access is possible.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.

• Correction: Request corrections to any inaccurate or incomplete data.

• Deletion: Request the deletion of your data under certain circumstances.

• Objection: Object to the processing of your data for specific purposes.

7. Consent and Policy Acceptance

By providing your information, you consent to this KYC Privacy Policy. Acceptance of this policy will be recorded during the KYC process, with your consent logged along with a timestamp and user identifier.

8. Contact Information

For any questions regarding this policy or to exercise your rights, please contact us at:

[email protected]

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1. Purpose

his policy ensures that Al Nafi International College manages student personal data effectively, securely, and in full compliance with applicable data protection laws and regulations. It provides a clear framework for how personal data is created, approved, distributed, used, and updated within the Online and Distance Learning Governance Framework (ODLGF). The policy supports Al Nafi’s commitment to protecting student privacy, maintaining data integrity, and fostering a culture of accountability and trust.

2. Scope

This policy applies to all students, staff, contractors, volunteers, and third parties who handle or access personal data related to Al Nafi International College. It covers all personal data collected, stored, or processed electronically or manually, including information stored on devices like laptops and mobile phones.

1. Personal Data: Any information relating to an identified or identifiable student, such as name, student ID, contact details, or online identifiers.
2. Sensitive Personal Data: Special categories of data including health information, religious beliefs, biometric data, or any data requiring higher protection due to its nature.
    

3. Data Protection Principles

Al Nafi International College commits to handling personal data according to the following principles:

1. Process student data fairly, lawfully, and transparently.
2. Collect data only for clear, specific, and legitimate educational purposes.
3. Limit data collection to what is relevant and necessary.
4. Keep personal data accurate, up-to-date, and correct any inaccuracies promptly.
5. Retain personal data only as long as needed for its intended purpose.
6. Implement appropriate technical and organizational safeguards to protect personal data.

4. Legal Basis for Processing

Before processing personal data, Al Nafi ensures there is a valid legal reason such as:

1. Consent from the student.
2. Processing required for a contract between the student and Al Nafi.
3. Legal obligations or public interest requirements.
4. Protecting vital interests of the student or others.

5. Sensitive Personal Data

Sensitive data is processed only when necessary and under strict conditions, such as:

1. When explicit student consent is obtained.
    
2. To meet legal obligations or protect vital interests.
    
3. For reasons of significant public interest or legal claims.

6. Data Privacy Impact Assessments (DPIA)

For any new or changed processes that pose high privacy risks, Al Nafi conducts privacy impact assessments to evaluate risks and implement safeguards before proceeding.

1. Documentation and Records:

Al Nafi keeps detailed records of how student personal data is collected, used, and protected. Information Asset Owners are assigned to manage specific data assets responsibly.

2. Security Notices and Transparency: 

Students will receive clear, accessible information about how their personal data is used, stored, and protected through privacy notices.

3. Student Responsibilities: 

Students are expected to:

1. Keep their personal information accurate and up to date.

2. Protect their login credentials and personal devices to prevent unauthorized access.

3. Notify Al Nafi promptly if they suspect any data breach or unauthorized use of their information.
   
    

7. Data Security and Confidentiality

Al Nafi employs robust technical and organizational measures to protect student data, including:

1. Encryption and access controls.
2. Regular testing and monitoring of security systems.
3. Agreements with third-party processors to ensure they maintain confidentiality and security.

8. Data Sharing and Third-Party Processors

Al Nafi only shares personal data with authorized third parties under strict agreements that ensure data protection compliance, confidentiality, and support for data subject rights. Third parties must return or securely delete data after contract completion.

Data Retention and Deletion: 

Personal data is retained only for the duration necessary to fulfill its purpose or comply with legal requirements. Data no longer needed is securely deleted or anonymized without delay.

Data Breach Reporting: 

Students should report any suspected data breaches immediately to Al Nafi via [email protected]. Al Nafi will:

1. Investigate breaches promptly.
2. Notify authorities within 72 hours if required.
3. Inform affected students as legally mandated.

9. Training and Awareness

Al Nafi provides regular data protection training to staff and informs students of their rights and responsibilities regarding personal data.

10. Non-Compliance and Disciplinary Action

Failure to follow this policy may result in disciplinary measures or legal consequences for individuals. Serious breaches could lead to termination or legal prosecution.

11. Governance and Compliance Statement

1. Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy is established to provide clear guidance on [policy subject] and to define roles, responsibilities, and procedures necessary for effective implementation.
2. All stakeholders, including staff, students, and management, are required to adhere strictly to this policy. Non-compliance will be addressed promptly and may result in disciplinary action as per the college’s code of conduct.
3. The Academic Operations Center is responsible for overseeing the enforcement of this policy, ensuring regular reviews, and facilitating necessary training to uphold institutional standards.
4. This policy will be reviewed at least annually or more frequently in response to legislative changes, accreditation requirements, or operational needs. Al Nafi International College reserves the right to update, amend, or revise this policy at any time to ensure continued relevance and compliance with evolving standards and best practices.
5. Documentation and records related to this policy will be securely maintained in accordance with data protection laws and institutional record-keeping protocols.
6. Any concerns or disputes arising from the application of this policy can be escalated through the official appeals process, ensuring fairness and transparency.
7. This document supports the college’s commitment to quality education, continuous improvement, and compliance with all relevant legal and accreditation frameworks.

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1. Policy Aim

The aim of this Plagiarism Policy is to:

1. Ensure that all assessments conducted at Al Nafi International College are original and free from plagiarism.
2. Promote academic integrity by clearly defining plagiarism and outlining procedures for detection, prevention, and discipline.
3. Establish a culture of fairness and transparency in academic practices by defining roles and responsibilities in plagiarism prevention.
4. Support students in understanding the importance of originality, proper citation, and academic honesty in assessments.
5. Uphold the value of qualifications awarded by Al Nafi International College by preventing cheating, including plagiarism, from undermining academic standards.

2. Policy Objectives

To achieve the above aims, Al Nafi International College will:

1. Clearly define plagiarism, its forms, and how it is detected.
2. Provide students with adequate training on plagiarism and proper citation methods.
3. Utilize plagiarism detection tools such as Quillbot, Turnitin, Bramework, GPTZero, and ZeroGPT to verify the originality of all assessments.
4. Ensure that any form of plagiarism is identified and appropriately addressed.
5. Apply consistent procedures to handle incidents of plagiarism in accordance with the severity of the offense.
6. Make reasonable adjustments for students with documented disabilities or special needs in terms of plagiarism detection and prevention.

3. Plagiarism Detection Methodology

Plagiarism detection at Al Nafi International College will include the following:

• Tools: The college utilizes Quillbot,Turnitin, Bramework, GPTZero, and ZeroGPT to detect both direct and paraphrased plagiarism in student submissions.
• Manual Checks: Academic team will also perform manual checks on assignments, oral presentations, and practical exams if plagiarism is suspected.
• Dynamic Assessment Generation: In written assessments like MCQs, dynamic question generation will prevent students from relying on memorized or copied answers.

3.1 Responsibilities

3.1.1 Students

1. Ensure that all work submitted for assessment is original, and if external sources are used, they must be properly cited using an accepted referencing system.
2. Understand that plagiarism, in any form, is strictly prohibited and will lead to academic penalties.
3. Refrain from submitting AI-generated or pre-recorded content in assessments unless it is explicitly permitted.

3.1.2 Academic Operations Department

1. Educate students on plagiarism, the college’s stance on it, and the importance of academic integrity.
2. Use plagiarism detection tools to ensure all submitted work is original.
3. Report suspected plagiarism to the Academic Director or relevant authority for investigation.
4. Handle plagiarism cases in a fair, consistent, and transparent manner, ensuring confidentiality.
5. Ensure that all records related to plagiarism incidents are maintained securely and comply with retention policies.
6. Oversee the process for handling plagiarism cases, ensuring fairness and adherence to policy.

3.2 Consequences of Plagiarism

Al Nafi International College enforces strict consequences for plagiarism, which are as follows:

1. First Instance:
   A formal warning will be issued to the student, and they will be required to resubmit their assignment after addressing the plagiarism. The incident will be noted in the student’s academic record.
2. Second Instance:
   The student will receive a zero for the plagiarized assignment and will be required to submit an alternative assignment. The maximum grade achievable for the alternative assignment will be a pass.
3. Third Instance:
   The student may be expelled from the course or program due to repeated plagiarism offenses.

These consequences are in line with the Assessment Policy's grading and evaluation criteria, ensuring fairness in all forms of assessment.

4. Procedure for Handling Plagiarism

1. Detection:
   When plagiarism is suspected, the instructor will use plagiarism detection tools and schedule a meeting or communicate with the student to discuss the issue.
2. Investigation:
   The Academic team will report the suspected plagiarism to the Academic Director. The Director will investigate the case further and ensure the procedures are followed.
3. Resolution:
   If plagiarism is confirmed, the consequences outlined in this policy will be applied. The student will be notified in writing, and the incident will be documented.
4. Appeals:
   Students who believe the plagiarism determination is unfair may submit a formal appeal within 14 working days. The appeal will be reviewed by an impartial panel, and a final decision will be communicated within 21 working days.

5. Preventing Plagiarism

1. Training and Awareness: 
   Students and faculty will be educated on what constitutes plagiarism and how to avoid it through workshops, orientations, and training sessions.
2. Academic Integrity: 
   Faculty members will design assessments that minimize the opportunities for plagiarism and encourage independent thinking.
3. Support Materials: 
   The college will provide students with clear guidelines and resources on proper citation methods and academic integrity.

6. Feedback, Appeals, and Reassessment

1. Feedback: 
   Following an assessment, students will receive constructive feedback on their performance, identifying areas for improvement.
2. Appeals Process: 
   If students feel that plagiarism was wrongly detected or handled unfairly, they have the right to appeal the decision. The appeals process will be fair and transparent.
3. Reassessment: 
   Students who fail to meet the assessment requirements due to plagiarism will be given the opportunity to resubmit or complete an alternative assignment under secure conditions.

7. Confidentiality and Data Protection

All records related to plagiarism cases will be handled confidentially in accordance with applicable data protection laws. Access to these records will be restricted to authorized personnel only. Student results, personal information, and plagiarism-related documentation will be stored securely.

8. Technology and Platform Reliability

The plagiarism detection tools used by Al Nafi International College will be maintained to ensure reliability, security, and minimal downtime. In the event of technical issues, contingency plans will be in place to ensure that no student is disadvantaged by system failures during assessment periods.

9. Student Preparation and Guidance

1. Guidance: 
   Students will be provided with clear instructions on assessment formats, plagiarism prevention, and academic integrity expectations.
2. Support: 
   Workshops and orientation sessions will be available to help students understand the importance of plagiarism prevention and responsible academic conduct.

10. Continuous Improvement & Review

1. Annual Review: 
   The Plagiarism Policy will be reviewed annually by the Academic Operations Center, and feedback from students, faculty, and external auditors will be incorporated into updates.
2. Policy Updates: 
   The policy will be updated based on feedback, changing regulations, or operational needs to ensure it remains relevant and effective.

11. Governance and Compliance Statement

Al Nafi International College is committed to maintaining the highest standards of academic integrity and operational excellence. This policy will be reviewed annually or more frequently as necessary to ensure compliance with legal and accreditation requirements. All stakeholders are required to adhere strictly to this policy, and failure to do so will result in disciplinary action.

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1. Policy Aim

This policy aims to:

1. Ensure that complaints and appeals from students and staff are handled promptly, fairly, and transparently in alignment with international standards and accreditation requirements.
2. Establish clear procedures for raising, investigating, and resolving complaints and appeals related to academic and administrative services.
3. Promote a culture of openness, accountability, and continuous improvement within Al Nafi International College.

2. Policy Objectives

To achieve these aims, Al Nafi International College will:

1. Provide accessible and clearly communicated channels for students and staff to raise complaints or appeals.
2. Guarantee impartial and thorough investigations into all complaints and appeals.
3. Protect complainants and appellants from retaliation or discrimination.
4. Record and monitor complaints and appeals to identify trends and inform service enhancements.
5. Ensure all staff involved in program delivery and quality assurance are aware of and comply with this policy.

3. Scope and Users

This policy applies to:

1. All students enrolled in Al Nafi International College’s certificate and diploma programs.
2. All employees involved in delivering, administering, or supporting Al Nafi’s educational services.
3. Complaints and appeals relating to academic decisions, administrative services, and student experience within the e-learning environment.

4. Communication and Accessibility

1. The policy is made readily available to all students and staff via the college website and internal platforms.
2. Regular training and updates are provided to ensure awareness among academic and support staff.

5. Complaints Policy

5.1. Definition of a Complaint

A complaint is any formal expression of dissatisfaction related to Al Nafi’s services that requires a formal response.

5.2. Principles

2. Complaints are welcomed as opportunities to improve services.
3. Informal resolution is encouraged wherever possible for swift outcomes.
4. Complaints will be handled confidentially and respectfully.
5. The institution reserves the right to dismiss frivolous or malicious complaints.

5.3. Complaints Procedure

Stage One: Informal Resolution

1. Students should raise concerns promptly via the 24/7 Al Nafi Live Support for immediate assistance.
2. If unresolved, students may submit a formal complaint via the ticketing system or by email ([email protected]), providing detailed descriptions and evidence.
3. Complaints Officers investigate and respond typically within 3 to 7 working days.
4. The student will be informed of the outcome and any remedial actions.

Stage Two: Formal Review

1. If dissatisfied, the student may escalate the complaint in writing to the Chief Executive.
2. The Chief Executive acknowledges receipt within 2 working days and resolves or provides interim updates within 7 working days.

Stage Three: External Review

1. Should dissatisfaction remain, students have the right to contact relevant external bodies or regulators.
2. Al Nafi commits to cooperating fully with such external reviews.

6. Appeals Policy

6.1. Definition of an Appeal

An appeal is a formal request to review academic decisions, such as assessment results or assignment grading.

6.2. Appeals Procedure

2. Students initially submit appeals via Live Chat, explaining the grounds and desired outcomes.
3. Appeals are investigated by an impartial panel and students receive decisions within 7 working days.
4. No further assessments will be taken until the appeal is resolved.
5. Students are protected against any retaliation for filing appeals in good faith.

6.3.Responsibilities

2. Students: To raise concerns honestly and provide all relevant information.
3. Staff: To respond promptly, impartially, and maintain confidentiality.
4. Complaints Officer: To coordinate investigations, record keeping, and communications.
5. Senior Management: To review complaints and appeals trends and implement improvements.

7. Record Keeping and Reporting

2. All complaints and appeals records, including correspondence and evidence, are securely stored electronically and access is strictly controlled.
3. Records are anonymized where possible to protect privacy.
4. A comprehensive annual report on complaints and appeals is produced for senior management, identifying trends and recommending actions for improvement.

8. Governance and Compliance Statement

1. Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy is established to provide clear guidance on [policy subject] and to define roles, responsibilities, and procedures necessary for effective implementation.
2. All stakeholders, including staff, students, and management, are required to adhere strictly to this policy. Non-compliance will be addressed promptly and may result in disciplinary action as per the college’s code of conduct.
3. The Academic Operations Center is responsible for overseeing the enforcement of this policy, ensuring regular reviews, and facilitating necessary training to uphold institutional standards.
4. This policy will be reviewed at least annually or more frequently in response to legislative changes, accreditation requirements, or operational needs. Al Nafi International College reserves the right to update, amend, or revise this policy at any time to ensure continued relevance and compliance with evolving standards and best practices.
5. Documentation and records related to this policy will be securely maintained in accordance with data protection laws and institutional record-keeping protocols.
6. Any concerns or disputes arising from the application of this policy can be escalated through the official appeals process, ensuring fairness and transparency.
7. This document supports the college’s commitment to quality education, continuous improvement, and compliance with all relevant legal and accreditation frameworks.

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1. Purpose, scope, and users 

This document is designed to ensure that Al Nafi International College operates efficiently and fairly in all aspects. It establishes the framework for decision-making and sets the foundation for rules, regulations, and standards concerning equality and diversity. The policy provides guidance to staff, students, and all stakeholders involved in the online and distance learning environment. Ultimately, this policy supports the creation of an inclusive, respectful, and equitable learning community, in line with international accreditation standards that Al Nafi follows. It also ensures proper management and control over the creation, approval, dissemination, and updating of all documented information used within the Online and Distance Learning Governance Framework (ODLGF).

1.1. Scope

This policy applies to all Al Nafi students enrolled in online and distance learning courses and diplomas, as well as all staff involved in delivering, assessing, and managing these programs.

1.2. Access to the Policy

All students, staff, and third parties involved with Al Nafi have the right to access this policy.

1.3. Communication of the Policy

It is essential that all individuals responsible for delivering, assessing, and maintaining the quality of Al Nafi courses are fully informed about this policy and their responsibilities to uphold equality and diversity.

1.4. Policy Review

Al Nafi will conduct annual reviews of this policy to respond to feedback from students and stakeholders, changes in legislation, and operational adjustments. This ensures ongoing compliance with regulatory standards and the fair and consistent application of the policy.

2. Declaration of Principles 

Al Nafi International College is committed to promoting equality, diversity, and inclusion. We believe that all individuals, regardless of their background, must have equal access to educational opportunities and resources. We actively foster awareness and take proactive steps to ensure fair and equitable treatment of all students and staff. Discrimination, harassment, bullying, and victimization of any form, including online abuse, will not be tolerated and will be addressed promptly.

3. Definitions and Key Concepts

3.1. Discrimination 

Discrimination occurs when an individual is treated less favorably due to a protected characteristic, which includes but is not limited to:

1. Gender
2. Ethnicity or race
3. Religion or belief
4. Sexual orientation
5. Gender reassignment
6. Age
7. Marital or civil partnership status
8. Disability
9. Socioeconomic background

Types of discrimination include:

1. Direct discrimination
2. Discrimination by association
3. Perceived discrimination
4. Indirect discrimination

3.2. Racial Harassment

Any racist behavior or conduct that causes a person to feel threatened or vulnerable, such as:

1. Use of racial slurs or offensive jokes
2. Distribution of racist materials
3. Physical or verbal abuse based on race
4. Exclusion from social or academic activities

3.3. Sexual Harassment

Any unwelcome sexual behavior, verbal or physical, including:

1. Inappropriate jokes or comments
2. Unwanted physical contact
3. Display of offensive materials
4. Staring or leering
5. Speculation about a person’s private life

3.4. Bullying

Bullying refers to repeated behavior by staff or students that causes fear, humiliation, or distress. It can be physical, verbal, or non-verbal and may be difficult for others to detect. All students and staff are encouraged to report bullying immediately to ensure a safe environment.

3.5. Victimization

Victimization occurs when an individual is treated unfairly because they have made a complaint under this policy or are believed to have done so.

3.6. Vulnerable Adult

A vulnerable adult is anyone aged 18 or over who may be at risk of abuse or exploitation. Staff and students must be aware of the signs of abuse and report any concerns immediately.

4. Responsibilities

1. Students are expected to treat others with respect and to report any incidents of discrimination, harassment, bullying, or victimization.
    
2. Staff and Faculty must uphold this policy by fostering an inclusive environment, taking reports seriously, and acting promptly to address issues.
    
3. Senior Management oversees the implementation, monitoring, and review of this policy to ensure compliance and continuous improvement.

5. Reporting and Support

Any concerns or complaints regarding equality and diversity issues, including harassment or discrimination, should be reported immediately to the Senior Manager or through the designated support channels. All reports will be treated confidentially, and students will be supported throughout any investigation or resolution process.

6. Commitment to a Safe and Inclusive Learning Environment

Al Nafi International College strives to create a learning community where diversity is valued, all individuals feel respected, and everyone has an equal opportunity to succeed. Discriminatory behaviors and actions contrary to this policy will be addressed firmly, ensuring a supportive and safe educational experience for all.

7. Governance and Compliance Statement

1. Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy is established to provide clear guidance on [policy subject] and to define roles, responsibilities, and procedures necessary for effective implementation.
    
2. All stakeholders, including staff, students, and management, are required to adhere strictly to this policy. Non-compliance will be addressed promptly and may result in disciplinary action as per the college’s code of conduct.
    
3. The Academic Operations Center is responsible for overseeing the enforcement of this policy, ensuring regular reviews, and facilitating necessary training to uphold institutional standards.
    
4. This policy will be reviewed at least annually or more frequently in response to legislative changes, accreditation requirements, or operational needs. Al Nafi International College reserves the right to update, amend, or revise this policy at any time to ensure continued relevance and compliance with evolving standards and best practices.
    
5. Documentation and records related to this policy will be securely maintained in accordance with data protection laws and institutional record-keeping protocols.
    
6. Any concerns or disputes arising from the application of this policy can be escalated through the official appeals process, ensuring fairness and transparency.
    
7. This document supports the college’s commitment to quality education, continuous improvement, and compliance with all relevant legal and accreditation frameworks.

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1. Purpose, Scope, and Users

1. This policy is designed to ensure that you, as a student of Al Nafi International College studying EduQual diplomas via online and distance learning, understand the processes and conditions for transferring between diploma levels and accessing your course materials and assessments. It supports a smooth academic progression while ensuring compliance with Al Nafi’s quality standards and international accreditation requirements. This document also governs your rights and responsibilities regarding course access duration, assessment timelines, and retake procedures.

   2. Diploma Access Policy

      1. Access Duration

2. Students enrolled before 1st August 2026 

   1. For all EduQual diplomas, except Level 5 & 6, your access to course content, including all MCQ assessments, is limited to 12 months from the date of enrollment.

   2. For an EduQual Level 5 diploma, paying the full fee provides unlimited access for 15 months.

   3. For an EduQual Level 6 diploma, paying the full fee provides unlimited access for 18 months.

   4. In addition to the annual payment plan, students who choose monthly, quarterly, or half-yearly payment options will receive their course content through a defined drip schedule, meaning content will be gradually unlocked in alignment with their payment timeline. 

3. Upon completing the 12th monthly payment:

   • EduQual Level 5 Diploma students will receive an additional 3 months of access, totaling 15 months.

   • EduQual Level 6 Diploma students will receive an additional 6 months of access, totaling 18 months. 

   • The course content will be made available to students in alignment with the terms of their chosen payment plan, ensuring that each student has access to the appropriate materials as they complete their payments.

4. Students enrolled after 1st August 2026 

   • For all EduQual Diplomas (Level 3 & 4), access to course content and assessments is limited to 12 months from the date of enrollment.

   • For the Diploma in DevSysOps Engineering (EduQual Level 5), program access is 15 months.

   • For the Diploma in Artificial Intelligence Operations (EduQual Level 6) (excluding the top up version), program access is 18 months.

5. In addition to the annual payment plan, students who choose monthly, quarterly, or half-yearly payment options will receive their course content through a defined drip schedule, meaning content will be gradually unlocked in alignment with their payment timeline. Upon completing the 12th monthly payment or the complete diploma course payment, the students will receive the remaining access period to total 18 months.

   2. New Course Content

6. Any new courses added to any diploma program during the access period will be made available to students if listed on the website or course contents page.

   1. Early Access to New Courses: Occasionally, new courses may be released ahead of schedule or as part of a pilot program, allowing some students to access content before it is officially listed.
      
      

   2. Changes in Course Content: If significant updates or improvements are made to existing courses during your access period, these updated materials will also be made available at no extra cost.
      
      

   3. Course Removal or Replacement: In rare cases, a course might be removed or replaced due to curriculum changes. If this happens, students will be provided with equivalent or alternative courses.
      
      

   4. Technical or Administrative Delays: If there are unforeseen technical or administrative delays in adding new courses during your access period, Al Nafi will communicate updated timelines promptly. If your access expires before the courses become available, Al Nafi will provide 1 month of free access to cover the delay.

   5. Expired Access and Renewal

   6. If your 12-month access expires but you wish to study newly added courses, you may renew access by selecting and paying for any available payment plan.
      
      

   7. Students paying monthly after the initial 12 months will receive full course access for the duration of their monthly payments.
      
      

   8. Diploma Registration Fee Guidelines
      
      

   9. All students, regardless of their selected payment plan, must pay the Diploma Registration Fee (EduQual Learner Registration Fee), within two months of paying their course fee. Otherwise late fee payments will apply. 
      
      

   10. Timely payment ensures that your official registration date with EduQual reflects the actual start of your studies.
       
       

   11. If the registration fee is not paid within the required time, a fine may be imposed on that specific student. The fine is dependent upon the diploma level as EduQual will record the registration date as the date the fee was paid, not the date you started the course.
       
       

   12. Students who have not yet paid the Diploma Registration Fee are strongly advised to make the payment as soon as possible to avoid any discrepancies in diploma certification.
       
       

   13. Assessments/Assignments Access and Course Validity 

7. Students enrolled before 1st August 2026

   1. The EduQual Diploma Registration Fee is tied strictly to the diploma plan subscription.

      • Access to the EduQual Level 3 Diploma multiple-choice questions is valid for 12 months from the date of payment of the diploma registration fee. The oral exam topic must be obtained from the Academic Operations Center within this active access period. Upon receipt of the topic, students have up to two years from the enrollment date to complete the oral presentation and viva voce exam. Please note that maintaining an active Al Nafi Student Portal account solely for the purpose of clearing the oral exam is not required. As there may be a waiting period of 2 to 3 months for appearing in the oral exam, extending portal access during this idle period is unnecessary. If course access expires due to incomplete coursework, students are required to renew their access in order to complete the remaining modules.          

      • Access to the EduQual Level 4 Diploma multiple-choice questions is valid for 12 months from the date of payment of the diploma registration fee. The oral exam topic must be obtained from the Academic Operations Center within this active access period. Upon receipt of the topic, students have up to two years from the enrollment date to complete the oral presentation and viva voce exam. Please note that maintaining an active Al Nafi Student Portal account solely for the purpose of clearing the oral exam is not required. As there may be a waiting period of 2 to 3 months for appearing in the oral exam, extending portal access during this idle period is unnecessary. If course access expires due to incomplete coursework, students are required to renew their access in order to complete the remaining modules.

      • Access to the EduQual Level 5 Diploma multiple-choice questions is valid for 12 months from the date of payment of the diploma registration fee. The oral exam topic must be obtained from the Academic Operations Center within this active access period. Upon receipt of the topic, students have up to two years from the enrollment date to complete the oral presentation and viva voce exam. Please note that maintaining an active Al Nafi Student Portal account solely for the purpose of clearing the oral exam is not required. As there may be a waiting period of 2 to 3 months for appearing in the oral exam, extending portal access during this idle period is unnecessary. If course access expires due to incomplete coursework, students are required to renew their access in order to complete the remaining modules.

      • Access to the EduQual Level 6 Diploma multiple-choice questions is valid for 12 months from the date of payment of the diploma registration fee. The oral exam topic must be obtained from the Academic Operations Center within this active access period. Upon receipt of the topic, students have up to two years from the enrollment date to complete the oral presentation and viva voce exam. Please note that maintaining an active Al Nafi Student Portal account solely for the purpose of clearing the oral exam is not required. As there may be a waiting period of 2 to 3 months for appearing in the oral exam, extending portal access during this idle period is unnecessary. If course access expires due to incomplete coursework, students are required to renew their access in order to complete the remaining modules.

8. Students enrolled after 1st August 2026
   
   Multiple Choice Exam

   After paying the EduQual Diploma Registration Fee students will receive multiple choice questions exam access on Al Nafi Student Portal.

   • EduQual Level 3 & 4 Diplomas: Multiple Choice Questions access is available for 12 months.

   • EduQual Level 5 Diploma: Multiple Choice Questions access is available for 12 months.

   • EduQual Level 6 Diploma: Multiple Choice Questions access is available for 12 months.

9. Important Note: Students should be aware that if course access expires in accordance with their selected payment plan, the access must be renewed following the terms of that plan. Please note that access to the MCQ exam materials will not extend beyond the total active duration of the course access itself.
   
   Al Razzaq Labs 

   Part 1 of Al Razzaq labs are lab-based assignments that constitute the second component of the diploma assessment. Please note that access to these labs is tied exclusively to the selected course payment plan. Should course access expire, students will be required to renew their access in order to complete these labs. Successful completion of this assessment component requires the completion of all part 1 of Al Razzaq labs.
   
   English Proficiency Exam    

   For students enrolled after 1st August 2026, the English Language exam requirement is satisfied by submitting a valid score from an approved English proficiency test.
   (IELTS UKVI ≥ 6.5 or Duolingo ≥ 115-120)

   2. If course access is suspended due to non-payment of the course fee, Al Razzaq labs access timeline will not be extended. Learners must renew their course subscription, subject to applicable terms, to regain access to coursework and complete their work as well as labs.
      
      

   3. Students enrolled before 1st August 2026 who choose to transition to the new assessment structure—comprising MCQs, Al Razzaq labs (part 1), and the English proficiency exam—will not be granted any flexibility or deadline extensions regarding the completion of these assessments.

   4. For students enrolled before 1st August 2026: If a student fails the MCQs and/or the oral presentation and viva voce exam(s), they will be required to pay the applicable reassessment fee in order to retake the relevant exam(s).

   5. For students enrolled after 1st August 2026, the English Proficiency Exam requirement is satisfied by submitting a valid score from an approved English proficiency test (IELTS UKVI or Duolingo English Test), as detailed in the English Language Proficiency Assessment Policy. A minimum score of IELTS UKVI 6.5 or Duolingo 115-120 is required for diploma completion.

   6. Students enrolled before 1st August 2026, and if they decide to shift to the new assessment structure, must complete the English proficiency requirement by submitting an approved test score (IELTS/Duolingo) as well as all Al Razzaq labs.

   7. Al Razzaq Labs are continuously improved to incorporate new technologies and learning outcomes. As a result, the lab structure and content may evolve over time. Students who enrolled before a new lab version was released will initially see the labs that were current at their enrollment date.
      If any student does not have access to the latest lab materials, or they should have access to labs that are not yet visible on the student portal, please contact the dedicated Al Razzaq department at [email protected] or the support team at [email protected]. The team will verify your enrollment and payment status and grant you access to the appropriate labs at no additional cost.

   8. Students enrolled after 1st August 2026 need to complete part 1 of Al Razzaq labs for diploma completion and certification. If any student has already completed labs under an earlier version, those results remain valid. Should any student later receive access to a newer version, they are not required to redo the labs unless explicitly instructed by the Academic Operations Center.
      
      

   9. Al Razzaq Labs Access

10. Al Razzaq Labs are practical, hands-on learning resources designed to develop vocational skills aligned with emerging technology domains. Access to these labs is governed by the following conditions:

    For Students Enrolled Before 1st August 2026 (Legacy Cohort)

    Payment Status	Al Razzaq Labs Access
    Paid both course fee and EduQual Learner Registration Fee	Both Part 1 and Part 2 will be available as two separate modules on the LMS.
    Paid course fee only (registration fee not paid)	Part 1 will be available on the student LMS whereas Part 2 of labs will be available once the EduQual registration fee is paid.

    For Students Enrolled After 1st August 2026 (New Lab‑Based Cohort)

    Payment Status	Al Razzaq Labs Access
    Paid both course fee and EduQual Learner Registration Fee	Part 1 is included within the course module; Part 2 is provided as a separate module on the LMS. Access to these labs is tied up with the course fee and not with payment of EduQual Learner Registration Fee.
    Paid course fee only (registration fee not paid)	Part 1 is included within the course module; Part 2 is provided as a separate module on the LMS.

    Important Notes:

    • Al Razzaq Labs are considered coursework materials, and they are treated as formal hands-on assignments. Access is therefore granted upon payment of the course fee, regardless of EduQual registration fee status.

    • Formal assessments (MCQs, oral presentation) remain accessible only after payment of the EduQual Learner Registration Fee.

    • Lab completion will be required for certification, as outlined in the Certification Issuance Policy. Students who have not paid the EduQual diploma registration fee will be able to complete labs but will not receive formal certification until the registration fee is paid and all labs are completed.
      
      

    • Refund of Payments

11. All payments made to Al Nafi International College for diploma registration, course fees, certificates, transfers, assessments, and any other services are non-refundable. Once a payment is processed and confirmed, it cannot be reversed or refunded under any circumstances.

    Students are advised to carefully review all course and payment details before making any payments. This policy helps us maintain the quality and continuity of our educational services.

    If you have any questions or concerns about payments or your enrollment, please contact the support team before making any payment.

    7. Assignments & Exams Access and Completion Policy

       1. Access of Multiple Choice Question (MCQ) Assessments

    8. Students will have access to the multiple-choice questions for a maximum of 12 months. This 12-month access period commences upon payment of the EduQual diploma registration fee.  
       
       

    9. Students can attempt MCQ assessments multiple times within this period. Your final grade will be based on the average of your passing scores.
       
       

    10. If a student does not complete the MCQ assessments within the 12-month access window and their course access also expires, the student will be required to renew the course access in order to complete the assessment.

    11. Access of Oral Presentation Examination

12. A. Exam Timeline & Preparation Period

    Once a student receives their oral presentation topic, they must complete the oral examination within 3 months. They are given 6 weeks of preparation time from the date the topic is assigned. Additional time can be provided if the student provides valid justification. 

    B. Exam Format, Submission & LMS Access

    The oral exam is an external assessment and is not conducted on the Learning Management System (LMS). Students are required to demonstrate the live working of their project, ensuring that the project is fully functional and complete as per their oral exam topic.

    Since this may require additional time to implement correctly, students will be provided with extra time if needed.

    Submission:

    Students must submit the following via email:

    • The presentation

    • Supporting documents

    • The coding files, diagrams, supporting links etc

13. LMS Access:

    • If a student's course access expires while preparing for the oral exam, they are not required to renew it solely for appearing in the exam, as all communication is done via email.

    • However, if the student has pending coursework or incomplete Al Razzaq labs, they must renew their course access to meet the course completion requirements.
      
      C. Deadline & Revocation Policy

14. The oral exam topic will be assigned with a clear submission deadline.

    If a student fails to submit the oral presentation within 12 months, the assigned topic may be revoked. Prior to revocation, the student will receive timely reminders to complete and submit their presentation.

    Note: Students enrolled before 1st August 2026 who have opted to take the Oral Presentation Examination are exempt from the English Proficiency Assessment requirement. However, please be advised that Duolingo or IELTS UKVI scores may still be required for immigration purposes and university degree admissions. Students need to complete either of these two tests to satisfy university entry requirements.

    3. Assessment Retakes

15. If you fail either the MCQ or oral presentation exams, you may be eligible for retakes subject to approval from the Academic Panel. Any fees or conditions for retakes will be clearly communicated before reassessment. Specifically, a reassessment fee of £100 GBP applies if you fail only the oral presentation. However, if you fail both the MCQ assessment and the oral presentation, you will be required to pay the full diploma registration fee again.

    4. Extension Requests

    5. If exceptional circumstances prevent you from completing assessments on time, you may submit a formal extension request with supporting documentation (e.g., medical certificates) at least 7 days before the deadline.
       
       

    6. Extension approval is at the discretion of Al Nafi Senior Management and will be communicated promptly.

    7. Consequences of Expired Assessment Access

    8. If you fail to complete assessments within the specified periods without approved extensions, assessment access will be suspended.
       
       

    9. You may regain access by renewing your course or assessment access according to Al Nafi’s payment plans available.
       
       

    10. Technical Support

16. Al Nafi provides support to assist you in accessing assessments and scheduling oral presentations. For any technical issues, please contact Al Nafi Support promptly via live chat or support email.
    
    

    7. Communication and Notifications

17. You will receive timely reminders regarding MCQ assessment access expiration and oral presentation deadlines via email and the student portal.

    8. Academic Integrity

18. All assessments must be completed by Al Nafi’s Academic Integrity Policy. Violations may lead to disciplinary action.

    9. Special Considerations

19. Students with approved special considerations, such as health conditions, Personal or Family Emergencies, disabilities, learning differences, or Technology Issues, may be eligible for deadline extensions or access period adjustments. Contact Al Nafi Support at [email protected] to discuss your situation.

    10. Appeals Process:

20. If you believe your assessment access or deadlines have been unfairly restricted, you may file an appeal following Al Nafi’s Appeals Policy with supporting evidence for review.

    8. Course Transfer & Academic Progression

       1. General Principles (Applicable to All Students)

          1. The EduQual Learner Registration Fee

21. The EduQual Learner Registration Fee is a payment made to register you for a specific diploma title at a specific level. See section 9 for details.

    • This fee is non-transferable and non-refundable.  

    • You cannot swap to a different diploma at the same level without paying a new registration fee.

    • You cannot upgrade to a higher-level diploma without paying a new registration fee for that level.
      
      
      
      
      

    • Progression vs. Transfer

22. 	Definition	Registration Fee Implication
    Internal Transfer	Moving between diplomas at the same level	Not Permitted. The registration fee is title and level-specific. If you wish to study a different diploma at the same level, you must register afresh.
    Upgrading	Moving to a higher level diploma (e.g., Level 4 → Level 5, Level 5 → Level 6)	Requires new registration fee for the target diploma at the higher level.
    Additional Certificates	Obtaining certificates for lower levels after completing a higher level (This is for students who have paid the diploma registration fees before 1st August 2026)	Permitted by paying the applicable registration fee(s) for the lower level diploma(s). You will receive separate certificates and transcripts for each level. For payments and details students must refer to the college website or connect with the support team.

    2. Students Enrolled Before 1st August 2026 (Legacy Cohort)

23. Students who enrolled and paid their EduQual Learner Registration Fee before 1st August 2026 are governed by the provisions in this section.

    1. Program Access Period (Legacy Cohort)

24. Your access to course materials begins on your enrollment date and lasts for:

    • Level 3 & 4 Diplomas: 12 months

    • Level 5 Diploma: 15 months

    • Level 6 Diploma: 18 months

    • Assessment Structure (Legacy Cohort)

25. If you remain on the legacy track, your assessments consist of:

    • MCQ Assessments (50%): Available throughout your access period. Your final grade is based on the average score of all assessment banks.

    • Oral Presentation & Viva Voce (50%): You have 3 months from the date your topic is assigned to complete and submit your presentation. The student has to complete the oral presentation within 2 years of enrollment. 

    • If a student passes only one component (MCQ or oral presentation) and fails the other, they may retake the failed component once by paying a £100 reassessment fee. If they fail both, they must pay the full Diploma Registration Fee again.

    • Some students will be shifting to the new assessment structure, as outlined in the assessment and grading policy. Students who have shifted to the new assessment structure must complete the assessment requirements listed in that policy. Students should see the weightage of the specific assessments.
      
      

    • Certification for Your Registered Diploma

      1. Obtaining EduQual Certificates (New Lab-Based Cohort Only)

26. Students enrolled after 1st August 2026 will receive their certificates and transcripts in the following manner. When a student successfully completes their assessment and coursework of the registered diploma, they will receive:

    Your Registered Diploma	You Will Receive
    Any EduQual Level 3 Diploma	One (1) Level 3 Diploma Certificate +  One (1) Level 3 Transcript
    Any EduQual Level 4 Diploma	One (1) Level 4 Diploma Certificate +  One (1) Level 4 Transcript
    EduQual Level 5 Diploma	One (1) Level 5 Diploma Certificate +  One (1) Transcript listing Level 4 and Level 5 units
    EduQual Level 6 Diploma	One (1) Level 6 Diploma Certificate +  One (1) Level 5 Diploma Certificate +  One (1) Level 6 Transcript + One (1) Transcript listing Level 4 and Level 5 units

    2. Obtaining EduQual Certificates (Legacy Cohort Only)

27. Students enrolled before 1st August 2026 will receive their certificates and transcripts in the following manner. When a student successfully completes their assessment and coursework of the registered diploma, they will receive:

    Your Registered Diploma	You Will Receive
    Any EduQual Level 3 Diploma	One (1) Level 3 Diploma Certificate +  One (1) Level 3 Transcript
    Any EduQual Level 4 Diploma	One (1) Level 4 Diploma Certificate +  One (1) Level 4 Transcript
    EduQual Level 5 Diploma	One (1) Level 5 Diploma Certificate +  One (1) Level 5 Transcript
    EduQual Level 6 Diploma	One (1) Level 6 Diploma Certificate +  One (1) Level 6 Transcript

    3. Obtaining Additional EduQual Certificates (Legacy Cohort Only)

28. The students who enrolled before 1st August 2026 and have already paid the diploma registration fee for a specific level before 1st August 2026 and wish to obtain additional EduQual endorsed certificates for lower diploma levels, they may do so by following the scenarios below.

    Important Notes for Additional Certificates:

    • All additional certificates require payment of the applicable EduQual Learner Registration Fee for each additional diploma you wish to obtain.

    • The fees will be discounted and will be listed on the College website.

    • For additional Level 4 diplomas, you must select and pay only one of the following:

      • Diploma in DevOps and Cloud Advancement (EduQual Level 4), OR

      • Diploma in SysOps and Cloud Advancement (EduQual Level 4)

29. See the following scenarios of the additional certificates for students registered before 1st August 2026. 

    1. Scenario 1: Student Registered for a Level 3 Diploma

30. Your Current Registration	Additional Certificates Available	Action Required	You Will Receive
    Any EduQual Level 3 Diploma	No additional diplomas required	Not applicable	You already received your Level 3 certificate and transcript.

    
    

    ---

    
    

    2. Scenario 2: Student Registered for a Level 4 Diploma

31. Your Current Registration	Additional Certificates Available	Action Required	You Will Receive
    Any EduQual Level 4 Diploma	EduQual Level 3 Diploma	Pay one (1) additional Level 3 diploma registration fee	• Level 3 Diploma Certificate • Level 3 Transcript (available for an additional fee) • Level 4 Diploma Certificate • Level 4 Transcript (as originally agreed)

    
    

    ---

    
    

    3. Scenario 3: Student Registered for a Level 5 Diploma

32. Option	Additional Certificates Available	Action Required	You Will Receive
    Option A	EduQual Level 4 Diploma	Pay one (1) additional Level 4 diploma registration fee	• Level 4 Diploma Certificate • Level 4 Transcript (available for an additional fee) • Level 5 Diploma Certificate • Level 5 Transcript (as originally agreed)
    Option B	EduQual Level 3 AND Level 4 Diplomas	Pay two (2) additional registration fees: 1. Level 3 diploma fee 2. Level 4 diploma fee	• Level 3 Diploma Certificate • Level 3 Transcript • Level 4 Diploma Certificate • Level 4 Transcript (available for an additional fee) • Level 5 Diploma Certificate • Level 5 Transcript (as originally agreed)

    4. Scenario 4: Student Registered for a Level 6 Diploma

33. Option	Additional Certificates Available	Action Required	You Will Receive
    Option A	EduQual Level 5 Diploma	Pay one (1) additional Level 5 diploma registration fee	• Level 5 Diploma Certificate • Level 5 Transcript (available for an additional fee) • Level 6 Diploma Certificate • Level 6 Transcript (as originally agreed)
    Option B	EduQual Level 4 & 5 Diploma	Pay two (2) additional Level 4&5 diploma registration fee	• Level 4 Diploma Certificate • Level 4 Transcript • Level 5 Diploma Certificate • Level 5 Transcript (available for an additional fee) • Level 6 Diploma Certificate • Level 6 Transcript (as originally agreed)
    Option C	EduQual Level 3, 4 & 5 Diplomas	Pay three (3) additional Level 3,4 & 5 diploma registrations fee.	• Level 3 Diploma Certificate • Level 3 Transcript • Level 4 Diploma Certificate • Level 4 Transcript • Level 5 Diploma Certificate • Level 5 Transcript (available for an additional fee) • Level 6 Diploma Certificate • Level 6 Transcript (as originally agreed)

    Note: For the additional Level 4 certificates, students may choose either the Diploma in DevOps and Cloud Advancement (EduQual Level 4) or the Diploma in SysOps and Cloud Advancement (EduQual Level 4). Please specify your preference in the remarks section at the time of payment. If no preference is provided, the Diploma in DevOps and Cloud Advancement (EduQual Level 4) will be issued by default.

    
    

    ---

    
    

    10. Switching to the New Lab-Based Framework (Legacy Cohort)

34. Legacy students(who are enrolled before 1st August 2026) may choose to opt-in to the new assessment model being introduced after 1st August 2026. Students enrolled before 1st August 2026 and have switched to the new assessment structure will have to complete all Al Razzaq labs, MCQs and the English Proficiency Assessment. They will not be required to appear in the oral presentation and viva voce examination.
    Any student who is enrolled before 1st August 2026 will need to submit a form.   

    Process: Submit a request to the Academic Operations Center by filling this form: https://forms.gle/CtXbU2mzSBDLknxs5  

    Registration Fee: Switching assessment models does not require a new EduQual Registration Fee, as your diploma title remains unchanged.

    Al Razzaq Labs Access for Switching Students:

    • Students who have paid both the course fee and the EduQual Learner Registration Fee will receive both Part 1 and Part 2 of Al Razzaq Labs. Part 1 will be included within the course module; Part 2 will be provided as a separate module.

    • Students who have paid the course fee only (diploma registration fee not paid) will also receive both Part 1 and Part 2 of Al Razzaq Labs, with the same module structure. However, formal assessment access and EduQual diploma certification will require payment of the diploma registration fee.

35. For details on assessments, please see the Assessments and Grading Policy.

    11. Students Enrolled After 1st August 2026 (New Lab-Based Cohort)

36. Students enrolling after 1st August 2026 onwards follow the enhanced vocational curriculum with practical, lab-based assignments and clear prerequisite-based progression. Additionally, Level 5 and 6 diplomas have been modified in terms of structure to meet university educational progression requirements. Please refer to Sections 11.2 and 11.3 for full details.

    1. Program Access Period (New Cohort)

37. Your access to course materials begins on your enrollment date and lasts for:

    • Level 3 & 4 Diplomas: 12 months

    • Level 5 Diploma: 15 months

    • Level 6 Diploma: 18 months

    • Diploma in DevSysOps Engineering (EduQual Level 5)

38. Program Title: Diploma in DevSysOps Engineering 
    Qualification Level: EduQual Level 5 
    Program Type: Vocational Diploma

    1. Program Purpose

39. This diploma is specifically designed to support students seeking academic progression to university degree programs worldwide. It combines Level 4 units with Level 5 units to ensure students meet the academic rigor required for global undergraduate degree programs entry.

    2. Entry Requirements (Prerequisites)

40. Enrollment is subject to meeting prerequisite qualifications. Applicants must hold at least one of the following:

    • Any Level 3 equivalent qualification or higher.

    • Equivalent International Qualifications including, but not limited to:

      • Intermediate (HSSC)

      • CAIE A Level

      • Pearson A Level

      • Pearson BTEC (Level 3, Level 4, or Level 5)

      • International Baccalaureate (IB) Diploma

      • Or any equivalent qualification of grade 12

    • Course Structure & Credit Composition

41. This diploma, meaning it consists of two distinct qualification components combined into one award.

    EduQual Level	Type	Details
    Level 5	Mandatory	All units included in the Diploma in DevSysOps Engineering (EduQual Level 5).
    Level 4	Mandatory	Learners must complete all specific units of Level 4 units.

    4. Outcome: 

42. Upon successful completion, students will receive one Diploma Certificate and one official transcript. The award package is structured as follows:

    Award Document	Content / Coverage
    Certificate	Diploma in DevSysOps Engineering (EduQual Level 5)
    Transcript	Official record listing all mandatory units from the Diploma in DevSysOps Engineering (EduQual Level 5) , together with the units completed at Level 4.

    5. Assessment & Completion

    6. Requirements: Students must successfully complete all associated assessments for both the Level 4 units and the Level 5 units to pass the course.

    7. Methodology: Assessment is continuous and designed to prepare students for university-level coursework and project management.

    8. Award

    9. Outcome: Upon successful completion, students will receive:

       1. Certificate: Diploma in DevSysOps Engineering (EduQual Level 5).

       2. Transcript: An official document listing:

          • All specific units completed in the Level 4 Diploma.

          • All units completed the Level 5 Diploma in DevSysOps Engineering.

    10. Progression Pathway

    11. Focus: Job specific and/or also targets academic preparation for last year of Bachelor's degree university entry.

    12. Destination: Suitable for students intending to advance to last year of undergraduate degree programs globally in fields such as Computer Science, Cloud Computing, or IT Infrastructure etc.

    13. Specific Admission Scenarios: Progression from Level 3 to Level 5

    14. Eligibility for Progression 
        Students who have successfully completed the Diploma in Cloud Cyber Security (EduQual Level 3) are eligible to enroll in the Diploma in DevSysOps Engineering (EduQual Level 5) 
        
        

    15. Study Requirements (Partial Completion Pathway)

        • Important Note: These students will not be required to repeat Diploma in Cloud Cyber Security (EduQual Level 3) as a standalone program.

        • Scope of Study: Students are only required to register and complete the Diploma in DevSysOps Engineering (EduQual Level 5) course contents and assessments.

        • Exemptions: Credit for previously completed Level 3 units will be carried forward from the prior qualification.

        • Course Mechanism The course delivery and assessment will follow the standard mechanism established for the Diploma in DevSysOps Engineering (EduQual Level 5).

43. 
    

    ---

    
    

    3. Diploma in Artificial Intelligence Operations (EduQual Level 6)

44. Program Title: Diploma in Artificial Intelligence Operations (DAIO) 
    Qualification Level: EduQual Level 6 
    Program Type: Vocational Diploma

    1. Program Purpose

45. This diploma is specifically designed to support students seeking academic progression to postgraduate(MS or MSC) degree programs worldwide. The program provides a comprehensive pathway from foundational Level 4 specialization through to advanced Level 6 strategic operations in AI, ensuring learners are prepared for Master's level entry requirements.

    2. Entry Requirements (Prerequisites)

46. Enrollment is subject to meeting prerequisite qualifications. Applicants must hold at least one of the following:

    • Any Level 3 equivalent qualification or higher.

    • Equivalent International Qualifications including, but not limited to:

      • Intermediate (HSSC)

      • CAIE A Level

      • Pearson A Level

      • Pearson BTEC (Level 3, Level 4, or Level 5)

      • International Baccalaureate (IB) Diploma

      • Or any grade 12 equivalent qualification.

    • Course Structure & Credit Composition

47. This Diploma combines three qualification levels into a single, integrated program of study.

    Level	Type	Details
    EduQual Level 4	Mandatory	Learners must complete all given units of level 4
    EduQual Level 5	Mandatory	Learners must complete all given units of level 4
    EduQual Level 6	Mandatory	All units included in the Diploma in Artificial Intelligence Operations (EduQual Level 6) .

    4. Assessment & Completion
       
       

    5. Requirements: Students must successfully complete all associated assessments across all three levels (Level 4, Level 5, and Level 6) to pass the course.

    6. Methodology: Assessments are designed to evaluate both technical operational skills and strategic AI management, aligning with postgraduate study expectations.

    7. Award
       
       

    8. Outcome: Upon successful completion, students will receive two Diploma Certificates and two official Transcripts. The award package is structured as follows:
       
       

48. Award Document	Content / Coverage
    Certificate 1	Diploma in Artificial Intelligence Operations (EduQual Level 6)
    Transcript 1	Official record listing Level 6 AI Operations units only.
    Certificate 2	Diploma in DevSysOps Engineering (EduQual Level 5)
    Transcript 2	Official record listing all units from the Level 5 units and Level 4 units

    6. Progression Pathway

    7. Focus: Targeted academic preparation for Master’s degree entry.

    8. Destination: Suitable for students intending to advance to Master’s Degree Programs globally in fields such as Artificial Intelligence, Machine Learning Operations (MLOps), Data Science, or Advanced Computer Science.

    9. Specific Admission Scenarios: Progression from Level 5 to Level 6
       
       

    10. Eligibility for Progression 
        Students who have successfully completed the Diploma in DevSysOps Engineering (EduQual Level 5) should enroll in the top up version of  Diploma in Artificial Intelligence Operations (EduQual Level 6) diploma only. Diploma registration fee will apply. 
        
        

    11. Study Requirements (Partial Completion Pathway)

        • Important Note: The students who have completed Diploma in DevSysOps Engineering (EduQual Level 5) are not required to repeat the previous courses.

        • Scope of Study: Students are only required to register and complete the top up version of the Diploma in Artificial Intelligence Operations (EduQual Level 6) component only.

        • Course Mechanism The course delivery and assessment will follow the standard mechanism established for all diplomas.

    12. Assessment Structure (New Lab‑Based Cohort)

49. Students in the new cohort are assessed through a combination of practical lab assignments, multiple choice questions, and a final English Language exam. No oral presentation & viva voce exam will be available for this cohort.

    • Al Razzaq Lab Assignments (70% of final grade): Each unit in the diploma includes hands-on lab assignments that must be submitted via the student portal. Al Razzaq Labs (Part 1) are hands-on lab assignments that form part of the assessment structure; however, access to these labs is granted upon payment of the course fee, regardless of whether the EduQual Learner Registration Fee has been paid. Assignments are graded on functionality, code quality, and adherence to requirements. Students will have a defined time limit mentioned in the student portal to resubmit a failed lab assignment once after receiving feedback on the student portal.

    • English Proficiency Exam (15% of final grade): All students must appear and submit results of at least ONE of the following approved English language tests: Duolingo English Test (DET) or IELTS UKVI. The minimum required score is IELTS 6.5 overall or Duolingo 115-120. Submission of a valid test score is mandatory for diploma completion and certification. For full details, refer to the English Language Proficiency Assessment Policy.

    • Multiple Choice Questions (MCQs) (15% of final grade): MCQs are created by our subject experts using our built-in tools to ensure comprehensive coverage and alignment with course content and RQF/EduQual levels. These MCQs must be attempted and submitted via the LMS.

    • Assignment Access Duration: All assignments access is aligned with the program access period (12, 18, or 24months). Hands-on lab assignments, English Language Exam and the MCQs must be completed within the program access period. If access expires, the student must renew it until the course and its associated  assessments/assignments are completed.

    • Important Note on Lab Access: Al Razzaq Labs are accessible upon payment of the course fee, regardless of whether the EduQual Learner Registration Fee has been paid. Students who have paid only the course fee will have full access to lab materials but will not be able to access formal assessments (MCQs) until the registration fee is paid.

    • Retake Policy: If a student fails to complete all assignments and assessments within two years of enrollment, they will be required to submit a retake fee of £100 (reassessment fee). 
      
      

    • Admission Criteria and Prerequisites (New Cohort)

50. All applicants must meet the entry requirements for the specific diploma written below. Additionally, if a student does not have any academic or vocational qualifications but has work experience, they may also apply for these qualifications. Such students must submit a Recognition of Prior Learning (RPL) form, which is available in the policies section of the college webpage. Professional students may also register for any diploma of their choice and need.

    Professionals working in the industry will also need to justify their academic requirements, where applicable. They should ensure this is written in the KYS form. These students will be required to submit the RPL form.

    1. Diploma Programs 

51. The following diploma programs are designed for individuals having minimum academic or vocational qualification prerequisites. They are suitable for students, working professionals, and individuals seeking to upskill regardless of prior qualifications.

    Diploma Program	EduQual Level	Admission Requirement
    Diploma in Cloud Cyber Security	EduQual Level 3	Any grade 10 equivalent qualification or higher (e.g., Matriculation, O Level, IB MYP, or completion of any Level 2 equivalent qualification)
    Diploma in DevOps and Cloud Advancement	EduQual Level 4	Any grade 12 equivalent qualification or higher (e.g., Intermediate, A Level, IB diploma, Pearson BTEC Level 3 or Diploma in Cloud Cyber Security (EduQual Level 3) or completion of any Level 3 equivalent qualification)
    Diploma in SysOps and Cloud Advancement	EduQual Level 4	Any grade 12 equivalent qualification or higher (e.g., Intermediate, A Level, IB diploma, Pearson BTEC Level 3 or Diploma in Cloud Cyber Security (EduQual Level 3) or completion of any Level 3 equivalent qualification)
    Diploma in Artificial Intelligence Advancement	EduQual Level 4	Any grade 12 equivalent qualification or higher (e.g., Intermediate, A Level, IB diploma, Pearson BTEC Level 3 or Diploma in Cloud Cyber Security (EduQual Level 3) or completion of any Level 3 equivalent qualification)
    Diploma in DevSysOps Engineering	EduQual Level 5	Any grade 12 equivalent qualification or higher (e.g., Intermediate, A Level, IB diploma, Pearson BTEC Level 3 or Diploma in Cloud Cyber Security (EduQual Level 3) or completion of any Level 3 equivalent qualification)
    Diploma in Artificial Intelligence Operations	EduQual Level 6	Any grade 12 equivalent qualification or higher (e.g., Intermediate, A Level, IB diploma, Pearson BTEC Level 3 or Diploma in Cloud Cyber Security (EduQual Level 3) or completion of any Level 3 equivalent qualification)
    Diploma in Artificial Intelligence Operations(Top up version)	EduQual Level 6	Any grade 14 equivalent qualification or higher (e.g. Pearson BTEC Level 5 or Diploma in DevSysOps Engineering (EduQual Level 5) or completion of any Level 5 equivalent qualification)

    2. Additional Provisions for New Cohort Admissions

    3. Recognition of Prior Learning (RPL): Applicants for diplomas who do not possess formal qualifications but have relevant work experience may submit an RPL form for consideration.

    4. Professional Students: Professionals registering for any diploma may be exempt from providing prerequisite documentation if their work experience is clearly justified in the Know Your Student (KYS) form.

    5. Legacy Cohort Exemption 

52. Students who enrolled in any diploma before 01 August 2026 are exempt from the admission prerequisites listed in Section 12.1. They may continue their progression to higher levels based on their existing enrollment status without providing prior qualification certificates.

    13. Progression and Certification (New Cohort)

53. The new cohort (enrolled on or after 01 August 2026) follows distinct certification pathways depending on the program type selected

    1. Diploma Programs

54. Our diplomas are independent qualifications with no bundled transcripts from lower levels. Students should see the learner handbook regarding the course outline and progression. Upon successful completion of the registered diploma, students receive the certificate and transcript for that specific level only.
    
    A. Registration for a Level 3 Diploma

    Action Required	You Will Receive
    Pay one (1) EduQual Level 3 Diploma Registration Fee and course fee	• One (1) EduQual Level 3 Diploma Certificate • One (1) Transcript listing all Level 3 units completed

    B. Registration for a Level 4 Diploma

    Action Required	You Will Receive
    Pay one (1) EduQual Level 4 Diploma Registration Fee and course fee	• One (1) EduQual Level 4 Diploma Certificate • One (1) Transcript listing all Level 4 units completed

     C. Registration for Diploma in DevSysOps Engineering (EduQual Level 5)

    Action Required	You Will Receive
    Pay one (1) EduQual Level 5 Diploma Registration Fee  and course fee	Certificate: Diploma in DevSysOps Engineering (EduQual Level 5) Transcript: Official record listing: • All units of Level 4 & Level 5 Diploma in DevSysOps Engineering

    D. Registration for Diploma in Artificial Intelligence Operations (EduQual Level 6)
    
    

    Action Required	You Will Receive
    Pay one (1) EduQual Level 6 Diploma Registration Fee  and course fee	Two  Certificates: Diploma in DevSysOps Engineering (EduQual Level 5) and Diploma in Artificial Intelligence Operations (EduQual Level 6) Two Transcripts: • All units of Level 4 & Level 5 Diploma in DevSysOps Engineering  • All units of Level 6  Diploma in Artificial Intelligence Operations

    E. Registration for Diploma in Artificial Intelligence Operations (EduQual Level 6) (top up version)

    Action Required	You Will Receive
    Pay one (1) EduQual Level 6 Diploma Registration Fee  and course fee	Certificate: Diploma in Artificial Intelligence Operations (EduQual Level 6) Transcript: Official record listing: • All units of Level 6 Diploma in Artificial Intelligence Operations only.

    2. Progression from Lower Level  Diplomas to EduQual Level 6 Diploma

55. Students who have completed a Diploma may progress to a diploma at a higher level with partial credit recognition as follows:

    Current Qualification	Target Diploma	Action Required
    Diploma in Cloud Cyber Security (EduQual Level 3)	Diploma in Artificial Intelligence Operations (EduQual Level 6)	Register for the diploma separately
    Diploma in DevOps and Cloud Advancement OR  Diploma in SysOps and Cloud Advancement OR Diploma in Artificial Intelligence Advancement	Diploma in Artificial Intelligence Operations (EduQual Level 6)	Register for the diploma separately

    14. English Proficiency Prerequisite for Certification: 

56. Before any diploma certificate or transcript is issued to a student in the New Lab-Based Cohort, the student must have submitted a valid English proficiency test score (IELTS UKVI ≥ 6.5 or Duolingo ≥ 115-120) that has been verified by Al Nafi International College. Students who fail to meet this requirement will not receive their certificate until the condition is satisfied.

    15. Certification Process

        1. Eligibility for Certification

57. Students become eligible for their EduQual diploma certificate and official transcript upon successful completion of all required course and assessment components of their registered program, including:

    • Completion of all course work and lab-based assignments (where applicable)

    • Successful passing of all required assessments (MCQs, oral presentations, Al Razzaq labs and English proficiency exams as per cohort rules)

    • Settlement of all applicable fees.

    • Successful completion of the English language proficiency requirement, as outlined in the English Language Proficiency Assessment Policy.

    • Certificate Issuance and Batch Processing

58. EduQual diploma certificates and transcripts are issued by the awarding body (EduQual) and are processed in batches. Al Nafi International College operates on a batch cycle for certification claims.

    • Batch Cycle: Our minimum batch cycle is 6 months and may extend up to 12 months at most, depending on student completion patterns and awarding body schedules.

    • Dispatch to Campus: Once a batch is finalized and approved by EduQual, the certificates are dispatched to the Al Nafi International College Karachi campus for distribution.

    • Estimated Timeline: Students should anticipate that it takes approximately 6 to 12 months on average from the date of their course completion to receive their physical diploma certificate and transcript. This timeline accounts for batch processing, awarding body verification, printing, and international shipping.

    • Urgent Certificate Requests: If a student requires their certificate on an urgent basis, they may request expedited processing by paying the expedited processing fee for the diploma. Upon payment, the certificate will be processed and issued outside the standard batch cycle.

    • Name on Certificate

59. The name printed on your EduQual diploma certificate and transcript will be written exactly as provided by you in your Know Your Student (KYS) form and identification documents submitted at the time of registration.

    • It is the student's responsibility to ensure that the name provided in the KYS form matches their official government-issued identification.

    • Al Nafi International College will not be responsible for errors arising from incorrect information provided by the student at the time of registration.

    • Requests for name changes after certification are subject to additional fees and administrative processes.
      
      

    • Record Keeping Policy

      1. Data Retention

60. Al Nafi International College is committed to maintaining accurate and secure records of all learner certifications in compliance with regulatory requirements and awarding body standards.

    • Retention Period: We hold learner certification data indefinitely, keeping in view the regulatory requirements of relevant educational authorities and awarding bodies (EduQual/Pearson).

    • Data Maintained: Records include but are not limited to:

      • Learner registration details and KYS documents

      • Course progress, Assessment records and grades

      • Certificate claims and proof of certification

      • Transcript records

    • Purpose of Record Keeping

61. The indefinite retention of certification data serves the following purposes:

    • Verification of learner achievements for employers, educational institutions, or other third parties

    • Compliance with awarding body audit requirements

    • Replacement of lost or damaged certificates (subject to applicable fees)

    • Historical record keeping for institutional quality assurance

    • Data Security and Access

62. All learner records are stored securely in accordance with data protection laws and institutional data security protocols. Access to learner records is restricted to authorized personnel only and is governed by Al Nafi's data protection policies.

    17. Governance and Compliance Statement
        
        

    18. Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy is established to provide clear guidance on Course Access, Admission Requirements, Diploma Registration, Transfers, and Assessment Duration and to define roles, responsibilities, and procedures necessary for effective implementation.

    19. All stakeholders, including staff, students, and management, are required to adhere strictly to this policy. Non-compliance will be addressed promptly and may result in disciplinary action as per the college’s code of conduct.

    20. The Academic Operations Center is responsible for overseeing the enforcement of this policy, ensuring regular reviews, and facilitating necessary training to uphold institutional standards.

    21. This policy will be reviewed at least annually or more frequently in response to legislative changes, accreditation requirements, or operational needs. Al Nafi International College reserves the right to update, amend, or revise this policy at any time to ensure continued relevance and compliance with evolving standards and best practices.

    22. Documentation and records related to this policy will be securely maintained in accordance with data protection laws and institutional record-keeping protocols.

    23. Any concerns or disputes arising from the application of this policy can be escalated through the official appeals process, ensuring fairness and transparency.
        
        

    24. This document supports the college’s commitment to quality education, continuous improvement, and compliance with all relevant legal and accreditation frameworks.
        
        

    25. Validity of the Policy

63. This policy is effective as of 01/08/2026. Muhammad Yousaf Riaz is the designated owner of this document and is responsible for its regular review and updating. Reviews should occur at least once every 12 months or sooner if required. Amendments will be considered based on the following criteria:

    1. The document becomes outdated due to changes in regulations, procedures, or academic standards.

    2. The document has not been properly distributed to all relevant staff or stakeholders.

    3. There is no proper record of the document being stored securely and accessible for reference.

    4. The college is preparing to apply for accreditation, memberships, or endorsements, which may require updates to align with external standards.

64. All revisions will be documented, and the updated policy will be communicated appropriately to ensure continued compliance and effectiveness.

Powered by Froala Editor

. Policy Aim

This policy is designed to:

1.1. Ensure that all assessment methods for EduQual endorsed diplomas are valid, reliable, fair, and aligned with the relevant qualification frameworks, accommodating both the Legacy Cohort (enrolled before on or before 31st July 2026) and the New Lab‑Based Cohort (enrolled on or after 1 August 2026).

1.2. Promote academic integrity through AI‑augmented assessment oversight, including automated grading of Al Razzaq Lab Assignments and detection of unfair practices such as unauthorized AI‑generated content, scripting tools, and platform manipulation.

1.3. Ensure consistency and transparency in grading through structured rubrics, defined weightages, and verification procedures, including random sampling and human moderation of AI‑graded work.

1.4. Encourage continuous improvement in teaching, learning, and assessment practices by integrating practical, hands-on lab assignments that reflect real‑world vocational requirements across emerging technology domains.

1.5. Support learners in achieving recognized academic and professional standards by clearly defining the assessment components, passing requirements, and progression pathways for each cohort.

2. Policy Objectives

To achieve the above aims, Al Nafi International College will:

2.1. Provide learners with clearly defined, purposeful assignments and assessments aligned with diploma learning outcomes, distinguishing between:

• Lab‑Based Assessment Framework (70% lab assignments, 15% MCQs, 15% English Exam) for the New Lab‑Based Cohort (on or after 1 August 2026), and

• Legacy Assessment Framework (50% oral presentation, 50% MCQs) for Legacy Cohort students (enrolled before July 2026) who retain the original assessment pathway.

2.2. Issue a transparent and accurate assessment schedule for each academic cycle, including program access periods of their respective diplomas.

2.3. Ensure that all assessments—including Al Razzaq Lab Assignments, multiple‑choice questions (MCQs), the English Proficiency Exam, and oral presentations—follow published rubrics and grading criteria as defined in this policy.



2.4. Employ the following assessment weightage systems:

• 70% Al Razzaq Lab Assignments, 15% MCQs, 15% English Exam for the New Lab‑Based Cohort, and

• 50% Oral Presentation, 50% MCQs for Legacy Cohort students who retain the old assessment .

2.5. Require students to achieve the following minimum pass thresholds to qualify for diploma completion:

• New Lab‑Based Cohort: Minimum 40% in each of two components (Al Razzaq lab assignments and MCQs).

• Legacy Cohort (old assessment): Minimum 50% in each component (oral presentation, MCQs).

2.6. Record, track, and archive all assessment decisions accurately for verification and quality review, retaining records indefinitely in compliance with data protection laws, awarding body requirements, and the record‑keeping provisions of the Certification Issuance Policy.

2.7. Make reasonable adjustments and provide accessibility support to students with documented disabilities or special needs to ensure fair assessment opportunities, including extended time, alternative formats, assistive technologies, and modified lab environments where feasible.

2.8. Facilitate a smooth transition for Legacy Cohort students who wish to switch to the new assessment, with a clearly defined process and deadline (Transition Choice Form available until 31st July 2026).

3. Assessment Methodology

3.0. Assessment Components by Student Category

The following table summarizes which assessment components apply to each student category and their respective weightages:

3.1. Assessment Framework Overview

Al Nafi International College employs two distinct assessment frameworks depending on the student’s cohort and, for Legacy students, their chosen assessment pathway.

Important Note:

Legacy Cohort students (enrolled on or before 31 July 2026) have the option to switch to the new lab‑based assessment framework. Students who choose this option will no longer be required to complete the oral presentation and viva voce examination. Instead, they will be assessed through:

• Al Razzaq Lab Assignments (70%)

• Multiple Choice Questions (MCQs) (15%)

• English Exam (15%)

Passing Requirements for students enrolled before on or before 31 July 2026
The passing requirements for the students who have enrolled before 31st July 2026 and have switched to the new assessment methods will follow these passing standards: a minimum of 40% in both Al Razzaq Lab Assignments and Multiple Choice Questions. 

Additionally, students need to achieve a minimum score of 6.5 in IELTS UKVI and 115–120 score on the Duolingo English test. 

Old or existing students who need to switch to the new assessment can do so by submitting the Transition Choice Form (available until 31st July 2026). Students who do not submit the form by the deadline will automatically default to the original oral examination pathway.

3.2. Oral Presentation (Old or Existing students )

This section applies exclusively to Legacy Cohort students who have chosen to retain the old assessment. Students who have switched to the new assessment are not required to complete the oral presentation.

3.2.1. Topic Assignment and Preparation

The oral examination topic is assigned based on the student having completed:

• 100% of the related multiple-choice questions (MCQs) , and

• At least 85% of the coursework, including watching pre-recorded videos and attending live classes or their recordings.

The oral exam topic corresponds closely to the diploma level and course content studied. Since this is an open‑book exam, students are encouraged to prepare the topic by using official documentation, textbooks, journals, and materials provided within the diploma units.

The topic is assigned by the Academic Operations Center via email. Students are given a minimum 6 weeks of preparation time and must complete the oral examination within 12 months of receiving the topic. Communication for the oral exam is conducted only via email; student portal access is not required for the exam itself.

3.2.2. Format and Requirements

Students must deliver a presentation according to guidelines provided, including presentation length and format, which will be communicated well in advance. Visual aids are encouraged to enhance clarity and engagement.

Academic Integrity: Students must not use any large language model (LLM) such as ChatGPT, Gemini, or similar tools to write text in the presentations to be delivered. They are allowed to use AI for their work and understanding of certain topics and research. Use of pre‑recorded responses or AI‑generated content without disclosure is prohibited and will be treated as a violation of the Plagiarism Policy.

3.2.3. Scheduling and Logistics

Oral examinations are scheduled by the Academic Operations Department using google calendar and communicated to students with sufficient notice through email. Policies exist for rescheduling in cases of valid emergencies or unavoidable conflicts. Missed presentations without prior approval may be treated as a failed attempt.

3.2.4. Technical Requirements

For virtual presentations, students must use designated platforms provided by the college. Guidance on technical setup and troubleshooting support is available to ensure smooth delivery.

3.2.5. Assessment Criteria

Presentations are assessed using a detailed rubric covering:

• Content Mastery

• Organization

• Presentation Skills

• Use of Visuals

• Response to Questions during Q&A

The weighting of these criteria varies according to EduQual Levels 3 through 6 to reflect the expected complexity and depth at each level. Examiners assign scores per criterion, which are aggregated into a final percentage score.

3.2.6. Academic Integrity and Authenticity

To maintain assessment integrity, presentations are conducted and broadcast live with opportunities for spontaneous questioning by the examiner. AI‑augmented assessment analysis validates human scoring, ensuring fairness, consistency, and accuracy. Use of pre‑recorded responses or AI‑generated content without disclosure is prohibited.

3.2.7. Accommodations

Students with documented disabilities or special needs will need to request reasonable accommodations for oral presentations, including extended time, alternative formats, or assistive technologies. Requests must be submitted to [email protected] at least 7 working days before the scheduled assessment.

3.2.8. Feedback and Development

After assessment, students receive detailed, constructive feedback highlighting their strengths and specific areas for improvement, with recommendations to support continued academic growth.

3.2.9. Reassessment and Appeals

• Students who fail the oral presentation can retake the exam once by paying a £100 reassessment fee.

• If a student fails both the MCQs and the oral presentation, they must pay the full Diploma Registration Fee again.

• Students who fail to submit the oral presentation within 12 months of topic assignment will have the topic revoked after receiving timely reminders. These types of students will be considered failures and they can retake the exam once by paying a £100 reassessment fee. 

• Extension requests for exceptional circumstances must be submitted at least 7 working days before the deadline to [email protected] with supporting documentation.

Appeals: Students who wish to dispute their oral exam results must follow the Complaints and Appeals Policy:

• Informal Review: Contact [email protected] within 10 working days of receiving results.

• Formal Appeal: Submit within 14 working days of the informal response. Appeals are acknowledged within 3 working days and a final decision communicated within 15 working days.

3.2.10. English Proficiency Requirement for Legacy Cohort

Old or existing students who retain the oral presentation exam do not need to satisfy the English language proficiency requirement as a condition for diploma completion. If old or existing students have switched to the new assessment framework then they will have to complete the English language test requirements.

Important note on visa and immigration requirements

While both IELTS UKVI (≥6.5) and the Duolingo English Test (115–120) are accepted to satisfy the Legacy Cohort English test requirement, these tests are not treated equally by immigration authorities. Students who will need a visa to study abroad should read the following carefully:

1. IELTS UKVI is the most trusted and widely accepted test for immigration purposes. It is approved by UK Visas and Immigration (UKVI), as well as for student visa applications in Australia, New Zealand, Canada, and many other countries. If you plan to apply for a study visa, this is the safest choice.

2. The Duolingo English Test is NOT accepted for immigration by most countries. While some universities in the United States, Canada, and Ireland may accept Duolingo for admission, immigration authorities generally do not. Ireland currently accepts Duolingo only for student visa applications (not for work or residency), and U.S. F-1 visas may rely on the university’s acceptance of Duolingo, but this is not a government-approved route. In the UK, Duolingo cannot be used for any visa application.

3. Your admission to a university does not guarantee your visa. You may meet our English requirement with a Duolingo score, but if your visa application requires a different test (such as IELTS UKVI), you will still need to sit that test separately. This could delay your plans or result in a visa refusal.
   
   

We strongly recommend that any student who thinks they may need a study visa chooses IELTS UKVI from the start, unless they have confirmed in writing that their visa-issuing authority will accept the Duolingo English Test.

3.3. Multiple Choice Questions (MCQs)

3.3.1. Development and Delivery

Multiple-choice questions (MCQs) are developed by a panel comprising academic team members, trainers, examiners, and industry professionals to ensure alignment with the diploma level and RQF/EduQual standards. These MCQs are categorized into five types:

• Knowledge‑based

• Scenario‑based

• Job‑based

• Critical Thinking

• Application‑based

3.3.2. Dynamic Assessment Generation

To promote genuine understanding and prevent memorization, assessments are dynamically generated and cover the topics studied in the curriculum. This includes:

• Varying the order of questions across different attempts

• Randomizing the positioning of answer options

• Disabling copy‑paste functions during assessments to maintain integrity

3.3.3. Attempts and Scoring

• Each multiple choice question carries 1 mark.

• There is no negative marking for incorrect answers.

• Students are allowed unlimited attempts to achieve a passing average score within their program access period.

• The final score is calculated as the average of all attempts that meet or exceed the passing grade.

• Students must pass each individual assessment bank—each containing 20 MCQs and labeled as Assessment 1, Assessment 2, and so on.

3.3.4. Passing Requirements

Important Note:

For new students and old / existing students who have switched to the new assessments, the 40% minimum applies individually to each assessment component (i.e. Al Razzaq Part 1 lab assignments and MCQs). Failure to achieve 40% in any component requires reassessment as outlined in the respective sections. 

English Proficiency Requirement:

Students enrolled on or before 31 July 2026 and have chosen to switch to the new assessment will have to complete the English Proficiency exam requirement. The result of this assessment will be counted toward 15% of overall grade. 

Students enrolled on or before 31 July 2026 and have chosen to keep the oral presentation and viva voce exam do not need to complete the English Proficiency exam.
Students should be the English exam and assessment grading policies for further details.

3.3.5. Reassessment

• Students have unlimited attempts to complete MCQ assessments for 12 months.The final score is calculated as the average of all attempts that meet or exceed the passing grade.

• Students who fail the oral presentation and viva voce examination on their first attempt will be required to pay a reassessment fee of £100 to resit the assessment. Furthermore, if a student does not successfully complete the oral examination within 12 months from the date when topic was assigned, they may also be subject to the £100 reassessment fee in order to be permitted a further attempt and/or they will be given a new oral exam topic.

• If a student fails to complete all MCQ assessments within the program access period, they must renew access as per the Course Access Policy.

• For old/existing students who retained the old assessments: if a student fails both the MCQs and the oral presentation, they must pay the full Diploma Registration Fee again.

• For new students and old/existing who switched to the new assessment : the MCQ component contributes 15% to the overall grade. Failure to achieve the minimum 40% in MCQs means the student must continue attempting MCQs until the minimum is achieved within the access period, as unlimited attempts are permitted.

• For Lab-Based Assignments (Al Razzaq Labs): Students who do not successfully complete the Al Razzaq labs(part 1) must repeat the lab assignments until the correct response is submitted. Real-time feedback is provided on all submissions to guide students toward the correct response(s). Reassessment fees may apply. 

• MCQs: Students may attempt MCQs unlimited times, with the final score calculated as the average of all attempts that meet or exceed the passing grade. However, all attempts must be completed within the course duration. Reassessment fees may apply. 

• English Exam: Students who fail the English exam will be required to resit the exam again until the required passing marks are achieved. Reassessment fees will apply.
  
  

3.4. Al Razzaq Lab Assignments (New Students and Old/Existing Students who have switched to new assessments)

This section applies to:

• New Lab‑Based Cohort (enrolled on or after 1 August 2026)

• Legacy Cohort students (enrolled on or before 31 July 2026) who have submitted the Transition Choice Form to switch to the new assessment 

3.4.1. Structure and Phases

Al Razzaq Lab Assignments are divided into three phases:

• Basic Phase: Foundational tasks introducing core concepts and tools.

• Intermediate Phase: Integrated tasks requiring application of skills in scenario‑based contexts.

• Advanced Phase: Complex, multi‑step tasks simulating real‑world problem‑solving.

These assignments are customized for each student based on their chosen emerging technology domain (e.g., AIOps, DevSysOps, DevOps, SysOps, Cloud Advancement).

3.4.2. Submission and Grading

Assignments are submitted via the LMS and graded using the college’s AI‑augmented assessment tool. Students receive real‑time feedback on their performance. Final scores are recorded as a percentage and mapped to the grade key defined in Section 5.

3.4.3. Resubmission and Reassessment

• Students who fail a lab‑based assignment may resubmit once within 30 days of receiving their result.

• A second failure requires repeating the unit with full attendance and reassessment of all phases.

• If a student fails to complete all lab assignments within the program access period (12, 15, or 18 months depending on level), they must renew access as per the Course Access Policy.

• If a student fails to complete all coursework and all assessments within two years of enrollment, a £100 reassessment fee applies.

3.5. English Language Exam (New Students and Old/Existing Students who have switched to new assessments)

This section applies to:

• New Lab‑Based Cohort (enrolled on or after 1 August 2026)

• Legacy Cohort students (enrolled on or before 31 July 2026) who have submitted the Transition Choice Form to switch to the new assessment 

3.5.1. English Language Proficiency Assessment

A. Mandatory Assessment Requirement

All students must appear for at least ONE of the following approved English language tests:

• Duolingo English Test (DET)

• IELTS UKVI

Submission of one valid test score is mandatory for all students enrolled in EduQual /  RQF Level 3 to Level 6 diploma programs.

Important note on visa and immigration requirements

While both IELTS UKVI (≥6.5) and the Duolingo English Test (115–120) are accepted to satisfy the Legacy Cohort diploma English requirement, these tests are not treated equally by immigration authorities. Students who will need a visa to study abroad should read the following carefully:

• IELTS UKVI is the most trusted and widely accepted test for immigration purposes. It is approved by UK Visas and Immigration (UKVI), as well as for student visa applications in Australia, New Zealand, Canada, and many other countries. If you plan to apply for a study visa, this is the safest choice.

• The Duolingo English Test is NOT accepted for immigration by most countries. While some universities in the United States, Canada, and Ireland may accept Duolingo for admission, immigration authorities generally do not. Ireland currently accepts Duolingo only for student visa applications (not for work or residency), and U.S. F-1 visas may rely on the university’s acceptance of Duolingo, but this is not a government-approved route. In the UK, Duolingo cannot be used for any visa application.

• Your admission to a university does not guarantee your visa. You may meet our English requirement with a Duolingo score, but if your visa application requires a different test (such as IELTS UKVI), you will still need to sit that test separately. This could delay your plans or result in a visa refusal.

We strongly recommend that any student who thinks they may need a study visa chooses IELTS UKVI from the start, unless they have confirmed in writing that their visa-issuing authority will accept the Duolingo English Test.

B. Minimum Required Scores

Students must achieve a minimum score equivalent to IELTS UKVI 6.5, as outlined below:

Note: Certain programs or progression pathways may require higher scores based on partner university or employer expectations. IELTS sectional requirements (e.g., no band less than 6.0) may apply where specified.

C. Submission Requirements

Students must submit:

• Official score report from either Duolingo (via verified link) or IELTS Test Report Form (TRF)

• Valid identification matching test records

• Test date (must be within 2 years)

• Registered email used for the test

All submissions must be uploaded via the Al Nafi Student Portal or verified directly through official providers.

D. Verification and Compliance

Al Nafi reserves the right to verify scores with official test providers and reject unverifiable or fraudulent submissions. Non-compliance or falsification will result in academic disciplinary action and possible program suspension or termination.

E. Academic Progression & Graduation Requirements

Submission of a valid English proficiency score is required for:

• Program completion and diploma issuance

• Participation in part 2 of Al Razzaq Program (employment pathways)

• Eligibility for international progression opportunities

Students who do not meet the minimum requirement must retake the test until the required benchmark is achieved and participate in mandatory English improvement programs.

4. Replacement of Oral Presentation with Al Razzaq Labs-Based Assessments

4.1. Overview

Al Nafi International College is committed to continuous improvement and providing practical, skills-based learning experiences. Consequently, the oral presentation component in EduQual diploma assessments has been replaced by Al Razzaq Labs-Based Assignments for all students enrolling on or after 1 August 2026 (New Lab‑Based Cohort) and for Legacy Cohort (old/existing) students who choose to switch to the new assessment.

For old/existing students who retain the original assessment framework, the oral presentation remains applicable as outlined in Section 3.2 (Oral Presentation) of this policy.

4.2. New Practical Assessment Protocol

Effective Date: 01 August 2026

Upon enrollment in an eligible EduQual diploma program, students in the New Lab‑Based Cohort (enrolled on or after 1 August 2026) and Legacy Cohort(old/existing) students who switch to the new assessment will be granted access to:

• MCQ assessments

• Al Razzaq Labs program

Prerequisites for Lab Access:

Access to part 2 of Al Razzaq Labs requires completion of the registration process, including submission of the Know Your Student (KYS) form that captures:

• Academic background

• Career goals

• Geographic preferences

• Industry focus

4.3. Al Razzaq Labs Structure

The Al Razzaq Labs program consists of two parts:

Completion Requirement:

Completion and successful grading of part 1 of Al Razzaq Labs assignments only, are required to fulfill the labs assessment component of the diploma program for:

• New Lab‑Based Cohort (enrolled on or after 1 August 2026)

• Legacy Cohort (old/existing) students who switched to the new assessment.

4.4. Grading and Evaluation

The grading criteria, submission procedures, timelines, and assessment rubrics for Al Razzaq Labs are aligned with EduQual standards and are overseen by the Academic Operations and Digital Transformation Teams.

Key Features:

• AI-Powered Auto-Validation: An AI-powered auto-validation engine assists in objective PASS/FAIL evaluation, in alignment with the AI‑augmented assessment practices outlined in Section 7 of this policy.

• Grading Criteria: Grading includes assessment of technical execution, documentation, problem-solving, and adherence to professional standards.

• Rubrics: Detailed protocols and rubrics are published on the student portal and communicated to students via official email.

• Weightage: Al Razzaq Lab Assignments constitute 70% of the overall grade for students in the new assessment.

• Reassessment: For reassessment rules, including resubmission opportunities and fees, refer to Section 3.4.3 (Resubmission and Reassessment) of this policy.

4.5. Transition Information for Legacy Cohort

Important Transition Information

Legacy Cohort students (enrolled on or before 31 July 2026) have the following options:

For Students Who Switch:

• No new oral presentation topics will be assigned after the transition deadline.

• Students who have been previously assigned oral presentation topics will be provided a transition period (as defined in the Course Access Policy) during which they may either:

  • Submit their previously assigned oral presentation, or

  • Opt to complete the Al Razzaq Labs(part 1) assignments instead.

  • Completion of Al Razzaq Labs assignments, graded per established rubrics, is mandatory for diploma completion under the new assessment.

  • Complete the English Language Exam.

4.6. Access to Al Razzaq Labs

Access to Al Razzaq Labs will be granted automatically when the following conditions are met:

Important Note:

Lab access aligns with the program access period for the enrolled diploma level:

• Level 3 & 4: 12 months

• Level 5: 15 months

• Level 6: 18 months

If access expires before lab completion, students must renew access as per the Course Access Policy.

Communication:

Students will receive detailed instructions on accessing the labs, completing assignments, and submitting deliverables through their student portal and official communications.

4.7. Additional Features and Support

All Students who complete part 2 of Al Razzaq labs will benefit from:

Accreditation:

The Al Razzaq Program aligns with international certifications and is progressing towards ISO 17024 accreditation.

5. Overall Grade Criteria 

Note: The final grade for each student is calculated based on the assessment weightages applicable to their cohort, as defined in Section 3 of this policy.

6. Internal Verification, Moderation, and Standardization

All assessment decisions undergo internal verification and moderation by the Academic Operations Center at Al Nafi International College.

7. Academic Integrity and AI-Augmented Assessment

This applies comprehensively to all forms of assessment conducted at Al Nafi International College, including but not limited to:

7.1. Unfair Practices Include

To uphold academic integrity and ensure fair evaluation, the following practices are strictly prohibited and will trigger investigation and disciplinary action:

For full details on academic integrity and plagiarism, refer to the Plagiarism Policy.

7.2. Violation Response Procedure

8. Accessibility and Reasonable Adjustments

The college is committed to ensuring equal access to assessments for all students.

• Students with documented disabilities or special needs may request reasonable adjustments, including extra time, alternative formats, or assistive technology.

• Requests should be submitted to the Academic Operations Center at [email protected] at least 7 working days before the scheduled assessment, with supporting documentation.

• Approved adjustments will be communicated to the student via email.

9. Appeals Process

Students who believe an assessment decision is unfair must follow the Complaints and Appeals Policy .

The decision of the appeals panel is final and communicated to the student in writing.

10. Confidentiality and Data Protection

Student assessment records, results, and personal data are stored indefinitely and securely following applicable data protection laws and the record‑keeping provisions of the Certification Issuance Policy.

11. Technology and Platform Reliability

The AI-augmented assessment tools are maintained to ensure reliability, security, and minimal downtime.

• Contingency Plans: Contingency plans are in place to address any technical failures during assessment periods, ensuring no disadvantage to students.

• Support: Students experiencing technical issues should contact Al Nafi Support promptly via live chat or email.

12. Student Preparation and Guidance

Students will be provided with clear information regarding assessment formats, criteria, schedules, and academic integrity expectations.

• Workshops: Orientation sessions and workshops are available to help students prepare effectively for all assessment components.

• Support Materials: Resources on proper citation methods, academic integrity, and responsible AI usage are available on the student portal.

13. Support for Students

The college provides comprehensive support to assist students in understanding ethical assessment practices and achieving academic success.

14. Continuous Improvement and Review

Annual reviews of assessment policies, tools, and practices will be conducted by the Academic Operations Center.

• Feedback Integration: Feedback from students, assessors, verifiers, and external auditors will inform updates.

• Documentation: Review outcomes and action plans will be documented and reported to senior management.

15. Alignment with Al Razzaq Program

Students who have paid the EduQual Learner Registration Fee / diploma registration fee are eligible for Al Razzaq Program benefits, including:

16. Governance and Compliance Statement

Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy is established to provide clear guidance on assessment practices and to define roles, responsibilities, and procedures necessary for effective implementation.

All stakeholders, including staff, students, and management, are required to adhere strictly to this policy. Non‑compliance will be addressed promptly and may result in disciplinary action as per the college's code of conduct.

The Academic Operations Center is responsible for overseeing the enforcement of this policy, ensuring regular reviews, and facilitating necessary training to uphold institutional standards.

This policy will be reviewed at least annually or more frequently in response to legislative changes, accreditation requirements, or operational needs. Al Nafi International College reserves the right to update, amend, or revise this policy at any time to ensure continued relevance and compliance with evolving standards and best practices.

Documentation and records related to this policy, including AI grading logs and moderation reports, will be securely maintained in accordance with data protection laws and institutional record‑keeping protocols.

Any concerns or disputes arising from the application of this policy can be escalated through the official appeals process, ensuring fairness and transparency.

This document supports the college's commitment to quality education, continuous improvement, and compliance with all relevant legal and accreditation frameworks.

17. Validity of the Policy

This policy is effective as of 01/08/2026. Muhammad Yousaf Riaz is the designated owner of this document and is responsible for its regular review and updating. Reviews should occur at least once every 12 months or sooner if required. Amendments will be considered based on the following criteria:

• The document becomes outdated due to changes in regulations, procedures, or academic standards.

• The document has not been properly distributed to all relevant staff or stakeholders.

• There is no proper record of the document being stored securely and accessible for reference.

• The college is preparing to apply for accreditation, memberships, or endorsements, which may require updates to align with external standards.

All revisions will be documented, and the updated policy will be communicated appropriately to ensure continued compliance and effectiveness.

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1. Purpose, Scope, and Users

This document aims to ensure that Al Nafi International College manages special considerations fairly and consistently to support students who experience extenuating circumstances affecting their academic progress. It establishes the framework for submitting, reviewing, and approving requests for temporary study suspension or adjustments in accordance with international accreditation standards. This policy applies to all students enrolled in EduQual diplomas through online and distance learning. It also defines the responsibilities of students, staff, and senior management in handling special consideration requests. The policy supports the effective operation of Al Nafi and compliance within the Online and Distance Learning Governance Framework (ODLGF).

2. Policy Overview

Al Nafi recognizes that students may face circumstances beyond their control which impact their ability to study or complete assessments. Such extenuating circumstances include, but are not limited to, serious illness, family bereavement, financial hardship, or other significant personal issues. The College provides a mechanism for students to request temporary suspension of studies or other reasonable adjustments to their learning plan.

3. Eligibility Criteria

Special considerations are available to all enrolled students who:

1. Have completed at least 10% of the course (or as specified per diploma guidelines).
    
2. Can provide valid supporting documentation for their request.
    
3. Submit applications within the stipulated timelines or with a justified explanation for late submission (retroactive requests).

4. Examples of Extenuating Circumstances

1. Accepted grounds for special consideration include:

2. Medical conditions supported by professional medical certificates.

3. Bereavement or significant family emergencies.

4. Financial difficulties verified by appropriate documentation.

5. Unforeseen work commitments such as mandatory industrial internships or military service.

6. Other substantial events that demonstrably affect study capability.

5. Application and Supporting Evidence

Students must submit a formal application through Al Nafi Support including:

1. A personal statement explaining the circumstances.
    
2. Relevant supporting evidence (medical certificates, employer letters, legal notices, etc.).
    
3. A proposed plan for return or continuation of studies, detailing any accommodations needed.

Applications should be submitted in advance or as soon as possible following the event. Retroactive requests require clear justification for delayed submission.

6. Assessment and Decision-Making Process

1. Applications are reviewed by Senior Management in consultation with relevant academic staff.
    
2. Decisions are communicated within 10 working days of receipt of a complete application.
    
3. Approved suspensions generally last no longer than 12 months, with possible extensions subject to review.
    
4. Where special consideration is granted, students’ academic timelines and fee status are adjusted accordingly.
    
5. Incomplete or unsupported applications may be declined, with reasons provided.

7. Impact on Fees and Refunds

1. Fees for the period of suspension are held and applied when the student re-registers.
    
2. No refund is typically granted unless the academic committee decides it or exceptional cases.

8. Support and Communication

1. Al Nafi provides academic advising and support services to assist students during suspension and upon return.
    
2. Students are expected to maintain communication with Al Nafi and comply with any conditions set for re-entry.
    
3. Additional support may include access to counselling, technical assistance, and flexible learning arrangements.

9. Appeals Process

1. Students dissatisfied with a decision on special consideration may appeal by submitting a written request to Academics Operations Center t within 7 working days of the decision.
    
2. Appeals are reviewed by an independent panel, and the student will be informed of the outcome within 14 working days.

10. Recording, Confidentiality, and Reporting

1. All applications and decisions are securely recorded in student records with confidentiality maintained.
    
2. Data is used for quality assurance and reported annually to Senior Management to improve policies and procedures.

11. Responsibilities of Students

1. Submit applications timely with genuine supporting evidence.
    
2. Maintain regular communication with Al Nafi during any suspension period.
    
3. Engage proactively with academic and support services when returning to study.

12. Governance and Compliance Statement

1. Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy is established to provide clear guidance on [policy subject] and to define roles, responsibilities, and procedures necessary for effective implementation.
    
2. All stakeholders, including staff, students, and management, are required to adhere strictly to this policy. Non-compliance will be addressed promptly and may result in disciplinary action as per the college’s code of conduct.
    
3. The Academic Operations Center is responsible for overseeing the enforcement of this policy, ensuring regular reviews, and facilitating necessary training to uphold institutional standards.
    
4. This policy will be reviewed at least annually or more frequently in response to legislative changes, accreditation requirements, or operational needs. Al Nafi International College reserves the right to update, amend, or revise this policy at any time to ensure continued relevance and compliance with evolving standards and best practices.
    
5. Documentation and records related to this policy will be securely maintained in accordance with data protection laws and institutional record-keeping protocols.
    
6. Any concerns or disputes arising from the application of this policy can be escalated through the official appeals process, ensuring fairness and transparency.
    
7. This document supports the college’s commitment to quality education, continuous improvement, and compliance with all relevant legal and accreditation frameworks.

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 Purpose, Scope, and Users

This policy sets out the criteria and procedures for issuing various certificates tied to qualifications offered by Al Nafi International College. It specifies what students must accomplish—such as completing coursework, assignments, and/or examinations—to receive their course-related documents, in line with the College’s academic standards.

The policy applies to students according to their enrolment date or cohort and describes the certification outcomes for two groups:

• Legacy Cohort – students enrolled on or before 31 July 2026

• New Lab-Based Cohort – students enrolled on or after 1 August 2026

2. Issuance of Provisional Results

Upon successfully completing all coursework and examinations/assessments, students may request internal provisional results from Al Nafi International College. These results confirm completion of the diploma program but do not constitute a formal diploma qualification until EduQual verifies and issues the final diploma certificate. If any student needs to obtain their internal provisional results, they must submit a request via email to [email protected].

Prerequisites for Internal Provisional Certification

The internal provisional results process will not commence unless both of the following are fully completed:

• All required coursework, i.e., recorded lectures and live classes.

• All required assessments, as detailed below based on the student's enrolment cohort.

Assessment Requirements by Cohort

• Legacy Cohort (enrolled on or before 31 July 2026):Students must complete all MCQs, an oral presentation, and a viva voce exam if they have not switched to lab based assessments. If a Legacy Cohort student switches to lab-based assessments, they must instead complete all MCQs, Al Razzaq Part 1 labs, a set of complementary labs (provided to EduQual Level 5 and Level 6 students), and an English language exam (IELTS UKVI or Duolingo).
  
  

• New Lab-Based Cohort (enrolled on or after 1 August 2026):Students must complete all MCQs, a comprehensive lab-based assignment for every unit, and an English language exam. Students should refer to the English Exam Policy for information.

General Rule

If a student completes coursework but not assessments, or vice versa, the certification process will not proceed.

3. Certification Criteria and EduQual Verification

Once Al Nafi International College confirms the successful completion of all coursework and assessments, the results are submitted to EduQual for final moderation and verification. As part of this process, EduQual may contact the student directly to enquire about the study completed and to confirm the details of the coursework and assessments. This step ensures the academic integrity and standards of the final certificate. Students must monitor the email address registered on the Al Nafi International College student portal.

After moderation and verification by EduQual, the official EduQual diploma certificate and transcript are issued and provided to Al Nafi International College. The College then provides these certificates to the student. Certificates are not issued directly to students by EduQual.

4. Cohort‑Specific Certification Outcomes

4.1 Legacy Cohort (enrolled on or before 31 July 2026)

Students in the legacy cohort receive certification strictly according to the diploma level for which they registered and paid the EduQual Learner Registration Fee.

4.1.1 Additional Certificates (Legacy Only)

Legacy students may obtain additional EduQual certificates for other levels by paying the corresponding registration fees as listed on the website. The specific scenarios and entitlements are detailed in the Policy on Course Access, Diploma Registration, Transfers, and Assessment Duration of EduQual Diplomas

4.2 New Lab‑Based Cohort (on or after 1 August 2026)

Students in the new cohort follow a structured progression pathway. Upon registration and successful completion of each diploma, the following certificates and transcripts are issued:

Important Note

* This is a top up diploma only for individuals who hold any prior academic qualifications—such as a Bachelor's degree, an Associate degree, or any equivalent Level 5 qualifications and does not include an EduQual Level 5 diploma.  

4.3 Oral Presentation & Viva Voce EduQual Examination – Topic and Eligibility

Students will receive their Oral Presentation & Viva Voce EduQual Examination topic via their registered email. This examination is only applicable to students enrolled on or before 31 July 2026 who have not switched to lab-based assessments.

Eligibility Criteria

The following components must be completed before a student is eligible:

Students who complete these requirements will be provided with a topic for the Oral Presentation & Viva Voce EduQual Examination. They are also given a guidelines document that outlines the expectations for this capstone‑style examination.

If a student does not receive the Oral Presentation topic, they must submit an enquiry email to [email protected] 

I) Communication and LMS Access

Students are not required to maintain active LMS access for the oral presentation and viva voce examination if it has expired. All communication related to this examination—including instructions, submission details, and examination guidelines—is conducted exclusively via email.

II) Outstanding Requirements for Certification

If a student has not completed any remaining coursework or MCQs that were pending when the oral examination topic was assigned, those components must be completed before the EduQual diploma certificate or the Al Nafi Course Completion Certificate can be issued. Failure to complete these outstanding requirements will result in the certificate not being awarded.

4.4 Completion Criteria for Internship Letter

Students seeking an internship letter must meet the completion criteria applicable to their enrolment cohort. The criteria differ because the curriculum and lab requirements evolved over time.

• Legacy Cohort (on or before 31 July 2026):
  Students may receive an internship letter even if Al Razzaq Labs – Part 2 is not fully completed. In such cases, the letter will list only the labs that have been finished. Students who complete Part 2 in full will have all labs mentioned. It is strongly recommended that students complete all Al Razzaq labs, as they are designed to enhance employability. 

• New Lab‑Based Cohort (on or after 1 August 2026):
  Full completion of all required components is mandatory for the internship letter. The internship letter is now part of the KYS and Pitstop process.   

The specific requirements for each cohort are outlined below.

4.4.1 Internship Letter – Legacy Cohort (Enrolled on or before 31 July 2026)

*If Al Razzaq Labs – Part 2 is not fully completed, the internship letter will still be issued, but it will only list the labs that the student actually completed. Students who complete Part 2 in full will have all labs mentioned in the letter.

4.4.2 Internship Letter – New Lab‑Based Cohort (Enrolled on or after 1 August 2026)

An Internship Readiness Letter is issued to a student after they have successfully completed the full KYS–Al Razzaq–PitStop cycle. The letter confirms that the student’s personalized pathway, lab-based skills, and verified digital persona meet the institution’s standard for workplace internship placement. It carries a unique verification QR code linked to the student’s live portfolio and lab record.

Key Requirements

• KYS: Student Intelligence Profile fully completed and validated.

• Labs: Minimum lab threshold achieved with an overall grade of Merit (≥70%) or above.

• PitStop: Digital persona activated, mandatory profiles filled, and required number of manually published posts completed.

• Engagement Streak: A minimum daily streak maintained for the specified number of consecutive days before the request.

• No Compliance Flags: No outstanding policy violations or identity issues.

Issuance and Validity

The letter is auto-generated upon request after system validation of all criteria, valid for 6 months, and renewable only if the student continues to show lab progression and PitStop engagement.
Students must see the Al Razzaq Program policy for the details.

4.4.3 If You Do Not Receive Your Internship Letter

If you have met the applicable criteria but have not received your internship letter, please contact the Academic Operations Center at [email protected] to request issuance.

4.5 Completion Criteria for Al Nafi Course Completion and EduQual Diploma Certificate

The Al Nafi Course Completion and EduQual Diploma Certificate acknowledges that a student has successfully completed all coursework components of our program. The criteria differ depending on the student’s enrollment cohort and registration status with Al Nafi International College.

4.5.1. Legacy Cohort (Enrolled on or before 31 July 2026) – Registered for EduQual Diploma

For students enrolled on or before 31 July 2026, the following specific completion thresholds apply depending on the type of certificate or recognition sought. If the student has kept the oral presentation and viva voce exam then he/she must complete all Multiple Choice Questions, and must have completed 100% of the coursework (recorded lectures, live classes, etc.). For oral presentation and viva voce exam the student must have passed this exam.

To receive the EduQual Diploma, the student must:

• Pass the Oral Presentation & Viva Voce examination (EduQual Exam Part 2), and

• Achieve the requirement or the percentage of completion of all other components listed below.

Note: If the student is enrolled before on or before 31 July 2026 and has switched to lab-based assessments, they must have completed all MCQs, all Al Razzaq Part 1 labs and may have to completed a set of complementary labs (provided to EduQual Level 5 and Level 6 students only), and an English language exam (IELTS or Duolingo).

4.5.2. Legacy Cohort (Enrolled on or before 31 July 2026) – Not Registered for EduQual Diploma

This applies to legacy students who have not paid the EduQual Diploma Registration Fee and are only completing the Al Nafi coursework (without the EduQual examination pathway).

To receive the Al Nafi Course Completion Certificate only, the student must achieve 100% completion of the following components:

4.5.3. New Lab‑Based Cohort (Enrolled on or after 1 August 2026)

For students in the new lab based cohort, EduQual Diploma Certificate is issued upon 100% completion of all required coursework, labwork and assessments, as outlined in the table below.

5. Recommendation Letter

A Student Recommendation Letter confirms that a student has demonstrated outstanding performance and professional conduct. The letter highlights technical skills, work ethic, and professional visibility and is intended for internship, job, or academic applications. The eligibility criteria differ by enrollment cohort.

5.1. Legacy Cohort (Enrolled on or before 31 July 2026)

Students in the Legacy Cohort may request a Recommendation Letter if they meet the following requirements:

• Coursework: 100% of pre-recorded and recorded live classes watched and all required MCQs completed.

• Assessments:Students must complete all MCQs, an oral presentation, and a viva voce exam if they have not switched to lab based assessments. If existing students switch to lab-based assessments, they must instead complete all MCQs, Al Razzaq Part 1 labs, a set of complementary labs (provided to EduQual Level 5 and Level 6 students), and an English language exam (IELTS UKVI or Duolingo).

• Al Razzaq Labs: Al Razzaq Labs – Part 1 fully completed. 

• Overall Performance: The student’s cumulative performance across all assessments and labs must be judged by the Academic Operations Center as meeting a high standard (strong Merit or Distinction level).

• Conduct: No unresolved academic integrity or disciplinary flags.

The letter is issued on institutional letterhead, signed by the Director of Academic Operations or delegate, and may be requested by emailing [email protected]. Validity is 6 months.

5.2 New Lab‑Based Cohort (Enrolled on or after 1 August 2026)

Students enrolled in any qualification offered by Al Nafi International College qualify for a Recommendation Letter when they meet the following requirements:

• Coursework: 100% of pre-recorded and recorded live classes watched and all required MCQs completed.

• Assessments: Students must have completed and passed all MCQs, all lab based assessments and an English language exam (IELTS or Duolingo).

• Al Razzaq Labs: Al Razzaq Labs – Part 1 fully completed. 

• Overall Performance: The student’s cumulative performance across all assessments and labs must be judged by the Academic Operations Center as meeting a high standard (strong Merit or Distinction level).

• Conduct: No unresolved academic integrity or disciplinary flags.

The letter is auto-generated on institutional letterhead after system validation, signed digitally, and carries a QR code linking to the student’s verified portfolio and records. Validity is 6 months.

6. Bonafide Certificate / Student Status Letter

All students are eligible for a Bonafide Certificate under the following conditions:

• Active Enrolment: The student is currently enrolled in any qualification offered by Al Nafi International College and has not been withdrawn or suspended.

• Course Progress: The student must have completed at least 20% of the required coursework (recorded lectures).

• Good Standing: No outstanding financial holds, disciplinary actions, or compliance flags.

• Request: The student must email [email protected] with the specific purpose of the certificate. The Academic Operations Center will verify eligibility and issue the letter.

The Bonafide Certificate includes the student’s name, enrolment dates, programme title, and confirmation of good standing. It is valid for a single use or up to 12 months.

7. Resume Criteria

7.1 For Students Enrolled on or before 31 July 2026 (Legacy Cohort)

A resume will be provided only if the following conditions are met:

• 100% assessment completion (all required MCQs and/or assignments as per cohort rules)

• Minimum 70% coursework completion (recorded lectures and live classes)

• Mandatory completion of part 1 of Al Razzaq Labs. 

Students who do not meet the above criteria will not be eligible for resume issuance. 

Contact: For resume requests, the students have to email at [email protected]

7.2 For Students Enrolling on or after 1 August 2026 (New Lab‑Based Cohort)

A verified, system-generated Resume is issued once the student has completed the core KYS–Al Razzaq–PitStop milestones. The resume is drawn automatically from the Student Intelligence Profile, validated lab achievements, and PitStop persona data, producing an evidence‑backed CV that carries a verification QR code linked to the student’s live portfolio.

Key Requirements:

• KYS Profile: Fully completed, with education, career goal, and geographic intent fields filled.

• Lab Completion: A defined minimum number of labs completed across Basic, Intermediate, and Advanced levels with an overall grade of Merit (≥70%) or above.

• PitStop Persona: Digital persona activated, professional photo and headline set, and at least one manually published verified post completed.

• Skill Tagging: All skills extracted from completed labs must be validated and tagged correctly in the system.

• No Active Flags: No unresolved academic or identity compliance issues.

The resume is auto‑generated in a standard template upon request and system validation. It can be regenerated whenever new achievements are recorded, ensuring the CV always reflects the student’s latest, verified capabilities.

8. Certificate Format and Transcripts

• EduQual Diploma Certificate – includes the student’s name, qualification title, awarding year, EduQual logo, and authorised signatures.

• Transcript – lists the units completed, grade(s) achieved, unit credits and grade and total credits earned during the diploma program.

• Al Nafi International College Certificate – includes the student’s name, qualification title, awarding year, Al Nafi International College logo, and authorised signatures.

The EduQual Diploma Certificate and Transcript are issued in hard‑copy format only and are dispatched via courier. The Al Nafi International College Certificate is issued in soft‑copy format only and is made available for download on the LMS. It may also be requested by emailing to [email protected] 

9. Delivery Process

9.1 Batch Processing and Timeline

EduQual diploma certificates and transcripts are processed in batches. Al Nafi International College operates on a batch cycle of 6 to 12 months, depending on student completion patterns and the internal academic schedule.

Once a batch is finalised and approved by the Academic Operations team, the results are submitted to EduQual for moderation and external review by EduQual examiners. Students should anticipate an average timeline of 6 to 12 months from the date of course completion to receiving their physical diploma certificate and transcript.

9.2 Courier Fees

• Students in Pakistan: Delivery to the home address provided in the KYS form is free of charge.

• Students outside Pakistan: The student is responsible for the courier fee, which will be communicated before shipment.

9.3 Notifications

Students receive timely email and/or student‑portal notifications regarding certificate status, tracking information, and any delays.

10. Name on Certificate

The name printed on the EduQual diploma certificate and transcript will be written exactly as provided in the Know Your Student (KYS) form and identification documents submitted at registration. Students must ensure that the name matches their official government‑issued identification or passport. Al Nafi International College is not responsible for errors arising from incorrect information provided by the student. Requests for name changes after certification are subject to additional fees and administrative processes.

11. Issuance of Al Nafi Certificate

Students who complete the coursework but have not registered for the EduQual diploma will receive the Al Nafi International College Certificate only. This acknowledges completion of the coursework component only and does not signify completion of the full diploma requirements. This certificate cannot be used to pursue higher education globally and cannot be a substitute to the EduQual diploma certificate.

12. Appeals Process

Students who believe that a decision related to certification, completion status, or the application of cohort‑specific criteria has been made in error may request a review through the process outlined below.

12.1 Informal Review

Before filing a formal appeal, students should first contact the Academic Operations Center at [email protected] to seek clarification or resolution. This step applies to matters such as:

• Non‑receipt of an internship letter, oral presentation topic, or course certificate despite meeting the published criteria.

• Questions about the application of completion thresholds (e.g., coursework percentage, lab completion).

• Discrepancies in cohort classification (Legacy vs. New Lab‑Based).

The Academic Operations Center will respond within 10 working days and attempt to resolve the matter informally.

12.2 Formal Appeal – Certification and Completion Decisions

If the student is not satisfied with the outcome of the informal review, or if the matter involves a substantive dispute (e.g., denial of certification, incorrect application of prerequisites, or cohort misclassification), a formal appeal may be submitted.

• Submission: Email [email protected] with the subject line “Formal Appeal – Certification” and include:

• Full name and student ID

• Clear description of the decision being appealed

• Supporting evidence (e.g., screenshots of completion records, correspondence)

• Desired outcome

• Time Limit: The appeal must be submitted within 14 working days of receiving the informal response, or within 14 working days of the date the decision was communicated if no informal review was sought.

• Review Process: The Academic Operations Center will acknowledge receipt within 3 working days and conduct a review. If the matter falls outside the scope of standard administrative resolution, it will be escalated to a designated people who are not part of assessments design, teaching, assessing or verification) for a final decision. The student will receive a written outcome within 15 working days of the appeal being acknowledged.

12.3 Appeal of Assessment Results

Students who wish to appeal a grade or result for an assessment (MCQ, oral presentation, lab assignment, or English/Communication exam) must follow the Appeals Policy. That policy is available on the LMS and website and sets out separate deadlines and procedures. Assessment appeals are handled independently from certification appeals.

12.4 General Provisions

• No Retaliation: Students will not be disadvantaged for filing an appeal in good faith.

• Confidentiality: All appeals are handled confidentially.

• Escalation to C Level: If the student is dissatisfied with the final outcome of a formal appeal concerning any qualification, they may escalate the matter to the head of center in accordance with Al Nafi’s published complaints and appeals policy. 

13. Special Considerations and Extensions

Students facing exceptional circumstances (e.g., medical conditions, personal or family emergencies, disabilities, or technology issues) that prevent timely completion of coursework or assessments may submit a formal extension request to the Academic Operations Center.

• Submission Deadline: Requests must be submitted at least 7 working days before the applicable assessment or coursework deadline, unless circumstances make this impossible. Supporting documentation (e.g., medical certificates) must be included.

• Approval: Extension approval is at the discretion of Al Nafi International College Senior Management. Approved extensions will be communicated promptly via email.

• Contact: For special considerations or extension requests, email [email protected] 

14. Record Keeping and Data Protection

Al Nafi International College retains learner certification data indefinitely to comply with regulatory requirements and awarding body standards (EduQual). Records include:

• Learner registration details and Know Your Student (KYS) documents

• Course progress, assessment records, and grades

• Certificate claims and proof of certification

• Transcript records

All data is stored securely in accordance with applicable data protection laws (including GDPR for international students) and is accessible only to authorised personnel. Students who wish to access, correct, or request deletion of their personal data may contact the Academic Operations Center at [email protected].

15. Governance and Compliance Statement

Al Nafi International College is committed to maintaining the highest standards of academic integrity and regulatory compliance in certificate issuance. This policy ensures fairness, transparency, and consistency.

Policy Enforcement – The Academic Operations Center oversees enforcement, regular reviews, and alignment with internal and external standards.

Review Cycle – This policy is reviewed at least annually or sooner if required by regulatory changes, accreditation needs, or operational updates. Amendments are documented and communicated to all stakeholders.

16. Validity of the Policy

This policy is effective as of 01/08/2026. Muhammad Yousaf Riaz is the designated owner and is responsible for its regular review and updating. Reviews occur at least once every 12 months or sooner if needed. Amendments are considered when:

• The document becomes outdated due to changes in regulations, procedures, or academic standards.

• The document has not been properly distributed.

• There is no proper record of the document being stored securely.

• The college prepares for accreditation, memberships, or endorsements requiring alignment with external standards.

All revisions will be documented, and the updated policy will be communicated appropriately.

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(Applicable to EduQual and/or RQF Level 3–6 Diploma Programs)

1. Policy Statement

Al Nafi International College is committed to ensuring that all learners enrolled in EduQual / RQF Level 3 to Level 6 diploma programs demonstrate a standardized level of English language proficiency and professional readiness aligned with global academic, professional, and immigration standards.

To support academic excellence, employability, and international mobility, students are required to demonstrate English proficiency through recognized global assessments depending on cohort enrollment date.

2. Scope

This policy applies to:

• All students enrolled in:

  • EduQual / RQF Level 3 Diploma

  • EduQual / RQF Level 4 Diploma

  • EduQual / RQF Level 5 Diploma

  • EduQual / RQF Level 6 Diploma

• All modes of delivery (online, hybrid, on-campus)

• Specific cohort provisions apply to students registered on or before 31 July 2026.

3. Mandatory Assessment Requirements

Standard Assessment Pathway (Students Registered On or After 1st August, 2026) All students in this cohort must:

• Appear for at least ONE of the following approved English language tests:

  • Duolingo English Test (DET)

  • IELTS UKVI

• Submission of one valid test score is mandatory for successful completion of the diploma.
  
  

Important note on visa and immigration requirements

While both IELTS UKVI (≥6.5) and the Duolingo English Test (115–120) are accepted to satisfy the Cohort English test requirement, these tests are not treated equally by immigration authorities. Students who will need a visa to study abroad should read the following carefully:

1. IELTS UKVI is the most trusted and widely accepted test for immigration purposes. It is approved by UK Visas and Immigration (UKVI), as well as for student visa applications in Australia, New Zealand, Canada, and many other countries. If you plan to apply for a study visa, this is the safest choice.

2. The Duolingo English Test is NOT accepted for immigration by most countries. While some universities in the United States, Canada, and Ireland may accept Duolingo for admission, immigration authorities generally do not. Ireland currently accepts Duolingo only for student visa applications (not for work or residency), and U.S. F-1 visas may rely on the university’s acceptance of Duolingo, but this is not a government-approved route. In the UK, Duolingo cannot be used for any visa application.

3. Your admission to a university does not guarantee your visa. You may meet our English requirement with a Duolingo score, but if your visa application requires a different test (such as IELTS UKVI), you will still need to sit that test separately. This could delay your plans or result in a visa refusal.
   
   

We strongly recommend that any student who thinks they may need a study visa chooses IELTS UKVI from the start, unless they have confirmed in writing that their visa-issuing authority will accept the Duolingo English Test.

IELTS Band Score to Percentage Conversion
The IELTS test does not have a direct, official percentage conversion. However, for the purpose of diploma, the minimum requirement is Band 6.5, and any score above 6.5 is considered as meeting and exceeding the requirement.

What Does a Band 7 Mean?

A Band 7 indicates a student is a “Good User” of English. According to IELTS:

“You have an operational command of the language, though with occasional inaccuracies, inappropriacies and misunderstandings in some situations. You generally handle complex language well and understand detailed reasoning.”

How Is Band 7 Treated for Diploma?

For English Language Exam component (15% of overall grade), the scoring works as follows:

How English Score Affects Final Grade
Since the English Exam contributes 15% to overall grade, here is how a Band 7 (≈75%) contributes:

Example: Overall Grade Calculation

A final score of 69.25% would correspond to a Grade C.

Quick Reference Table

Note: The percentage equivalents above are used only for the purpose of calculating your overall diploma grade. They do not represent an official IELTS percentage conversion, as IELTS does not provide one. Any score of 6.5 or above satisfies the English proficiency requirement for your diploma.

4. Minimum Required Scores

4.1 Standard Pathway Scores (IELTS/Duolingo) Students must achieve a minimum score equivalent to IELTS 6.5, as outlined below:

5. Submission and Administration Requirements

5.1 Standard Pathway (IELTS/DET) Students must submit:

• Official score report from Duolingo (verified link) or IELTS Test Report Form (TRF).

• Valid identification matching test records.

• Test date (must be within 2 years of enrollment).

• The email registered on the Student Portal must match the email used for the test. All submissions must be uploaded via the Al Nafi Student Portal.

6. Verification and Compliance

Al Nafi International College reserves the right to:

• Verify IELTS UKVI/DET scores with official test providers.

• Reject unverifiable or fraudulent submissions.

Non-compliance or falsification will result in:

• Academic disciplinary action.

• Possible program suspension or termination.

• Permanent revocation from Al Razzaq Program.

7. Academic Progression & Graduation Requirements

Submission of a valid English proficiency score (via IELTS or DET)  is required for:

• Program completion and diploma issuance.

• Participation in the Al Razzaq Part 2 Program (employment pathways).

• Eligibility for international progression opportunities.

Students who do not meet the minimum requirement for their respective pathway must:

• Retake the test (IELTS/DET) until the required score is achieved.

• Participate in mandatory IELTS weekly live classes in English.

8. English Language and Professional Skills Support Framework

To enable student success, Al Nafi provides:

• Weekly IELTS-focused preparation sessions.

• Practice assessments and feedback loops.

9. Strategic Rationale

This policy ensures that all graduates:

• Meet global university admission thresholds (IELTS/DET).

• Are prepared for international job markets.

• Can effectively:

  • Engage with technical content in English.

  • Communicate in professional environments.

  • Operate tools and systems requiring English proficiency.

10. Exceptions and Special Considerations

Exemptions from English assessment requirements may be granted for:

• Prior Academic Instruction (Medium of Instruction)

  • The “Two-Year Rule”: Students who have completed at least two years of full-time academic study in an English-speaking country (at the high school or university level) may be exempt, even if they are not citizens of that country. They will be exempted if they provide an official Medium of Instruction (MOI) letter from that institute.

  • MOI Letters: Students who completed their previous degree entirely in English at a non-English-speaking institution (e.g., an American university branch campus in Dubai or China) may be exempt if they provide an official Medium of Instruction (MOI) letter from that university.
    
    

• Standardized Test Score Exemptions

  • IELTS / PTE / Duolingo: We will accept a wide range of equivalent tests with specific minimum scores (e.g., TOEFL, IELTS 6.5, PTE 58, Cambridge C1 Advanced).

  • SAT / ACT / IB English Scores: High scores on the English sections of college entrance exams (e.g., SAT Evidence-Based Reading and Writing above 600) or achieving a certain grade in IB Higher-Level English A often waive the requirement.

⚠️ Crucial Caveat:
It is important to highlight here that “Enrollment date does not automatically exempt” a student. Therefore, the following cannot be used as exceptions:

• Being a current student (already enrolled for 1 semester).

• Length of time living in the country (e.g., “I’ve lived here for 5 years”).

• Holding a student visa (visa status does not equal English proficiency).

Exemptions are granted only via a formal petition submitted to the Academic team at [email protected], supported by documentary evidence. No exemption is granted solely on the basis of residency, nationality (without proof of education), or current enrollment.”

11. Governance and Compliance Statement

Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy provides clear guidance on assessment practices and defines roles, responsibilities, and procedures necessary for effective implementation.

This policy will be reviewed at least annually. Al Nafi International College reserves the right to update, amend, or revise this policy at any time.

12. Validity of the Policy

This policy is effective as of 01/08/2026. Muhammad Yousaf Riaz is the designated owner of this document and is responsible for its regular review and updating. Reviews should occur at least once every 12 months or sooner if required.

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Policy Statement

Al Nafi International College is committed to ensuring that all learners enrolled in EduQual / RQF Level 3 to Level 6 diploma programs demonstrate a standardized level of English language proficiency and professional behavioral readiness. This is aligned with global academic, professional, and immigration standards.

To support academic excellence, employability, and international mobility, students are required to demonstrate English proficiency through recognized global assessments. Al Nafi International College does not operate as a testing center, nor does it provide vouchers, subsidies, or reimbursements for these external examinations. The registration, administration, and cost of these tests are the sole responsibility of the student.

2. Scope

This policy applies to:

• All students enrolled in EduQual / RQF Level 3, 4, 5, and 6 Diplomas.

• All modes of delivery (online, hybrid, on-campus).

• Specific cohort provisions apply (See Section 3.2).

3. Mandatory Assessment Requirements

3.1 Standard Assessment Pathway (Students Registered On or After 1st August, 2026)

All students in this cohort must:

• Appear for at least ONE of the following approved English language tests:

  • Duolingo English Test (DET)

  • IELTS UKVI (Academic)

• Submission of one valid test score is mandatory for successful completion of the diploma. This is a graduation requirement, not just an admission requirement.

3.2 Legacy Cohort Provisions (Students Registered on or before 31st July, 2026)

Students enrolled prior to this date will be guided by the policy active at the time of their enrollment. However, they are strongly encouraged to transition to the Standard Pathway requirements to ensure global mobility.

⚠️ IMPORTANT NOTE ON VISA AND IMMIGRATION REQUIREMENTS

While both IELTS UKVI (≥6.5) and the Duolingo English Test (115–120) are accepted by Al Nafi to satisfy the English test requirement, these tests are not treated equally by immigration authorities. Students who will need a visa to study abroad must read the following carefully:

• IELTS UKVI is the most trusted and widely accepted test for immigration purposes. It is approved by UK Visas and Immigration (UKVI), as well as for student visa applications in Australia, New Zealand, Canada, and many other countries. If you plan to apply for a study visa, this is the safest choice.

• The Duolingo English Test is NOT accepted for immigration by most countries. While some universities in the United States, Canada, and Ireland may accept Duolingo for university admission, immigration authorities generally do not. In the UK, Duolingo cannot be used for any visa application.

• Your admission to a university does not guarantee your visa. You may meet our English requirement with a Duolingo score, but if your visa application requires IELTS UKVI or any other English language test, you will still need to sit that test separately. This could delay your plans or result in a visa refusal.

We strongly recommend that any student who thinks they may need a study visa chooses IELTS UKVI from the start, unless they have confirmed in writing that their visa-issuing authority will accept the Duolingo English Test or any other English language test.

4. Minimum Required Scores

Students must achieve a minimum score equivalent to IELTS 6.5, as outlined below:

Note: Some specific programs or progression pathways (e.g., Al Razzaq Program, partner university requirements) may require a higher score (e.g., 120). Check your Student Portal or consult Academic Operations.

5. Registration and Administration Protocol (External Tests)

Al Nafi International College does not facilitate the booking, administration, or payment of these examinations. The following procedures are mandatory for all students:

5.1 Registration Process for the Duolingo English Test (DET)

1. Account Creation: Create a personal account on the official Duolingo website (englishtest.duolingo.com).

2. Email Consistency (Critical): You MUST use the exact same email address registered with the Al Nafi student portal. Failure to do so will result in the College being unable to match your score report to your academic record.

3. Payment: Pay the test fee directly to Duolingo. Al Nafi does not subsidize or reimburse this cost.

4. Scheduling: The test is on-demand. No appointment is required, but you must have a quiet, well-lit room with a stable internet connection.

5. Test Security: Adhere strictly to Duolingo’s proctoring rules (camera/microphone active, no other individuals present, no looking at other devices). A smartphone is now required as a secondary camera. Official DET setup guidance

5.2 Registration Process for IELTS UKVI (Academic)

1. Selecting the Correct Test (Critical): You MUST register for IELTS for UK Visas and Immigration (UKVI) . The standard “IELTS Academic or general” may not satisfy visa requirements and may be rejected. 

2. Finding a Test Center: Locate an official test center via the British Council or IDP: IELTS website.

3. Account Creation & Email Consistency: Create an account and use the exact same email address as your Al Nafi student portal.

4. Payment & Scheduling: Pay the test fee directly to the test center and book your date early, as slots fill up quickly.

6. Submission and Verification Requirements

1. Submission: Students must upload an official copy of their Test Report Form (TRF) or verified score link to the Al Nafi Student Portal. For Duolingo a PDF certificate is not an official submission. The official method is direct score sharing through the DET website; a shareable certificate link can support verification.

2. Validity: The test date must be within 2 years of the diploma completion date.

3. Verification: Al Nafi reserves the right to verify any score directly with the official test provider (Duolingo or IELTS). Results are considered official only upon successful verification.

7. Verification, Fraud, and Disciplinary Action

Al Nafi International College reserves the right to:

• Verify IELTS UKVI/DET scores with official test providers.

• Reject unverifiable or fraudulent submissions.

Consequences of non-compliance or falsification:

• Academic disciplinary action.

• Possible program suspension or termination.

• Permanent revocation of Al Razzaq Program eligibility.

• No diploma will be issued.

Do not attempt to cheat, falsify a score, or use someone else’s test result. It will be detected, and you will face serious consequences.

8. Retake Policy and Bans

8.1 What if I fail (score below the minimum)?

• You may retake the test.

• For Duolingo students must wait for their result, and may purchase up to three tests in a rolling 30-day period.

• IELTS can be retaken as per the test center’s availability (no official waiting period, but you must pay the full fee again).

8.2 What if Duolingo bans me or invalidates my score?

Duolingo may invalidate your score or ban you from retesting if you:

• Use outside help or fake ID.

• Look at other devices or notes during the test.

• Have someone else take the test for you.

• Violate Duolingo testing rules (e.g., leaving the camera view).

If your score is invalidated or you are banned:

• Duolingo may block you for up to one year and can permanently block for evident misconduct.

• Al Nafi will be notified via the dashboard.

• If you are temporarily banned, you may retake the Duolingo test after the ban ends.

• If you are permanently banned, you will not be allowed to use Duolingo again. You may give IELTS UKVI (at your own expense) and achieve a 6.5 or higher to complete your diploma.

9. Exemptions and Special Considerations

You do not need to take an English test if you meet the following criteria. Exemptions are not granted solely on the basis of residency, nationality, or current enrollment.

9.1 Prior Academic Instruction (Medium of Instruction)

• The “Two-Year Rule”: Students who have completed at least two years of full-time academic study in a recognized English-speaking country (high school or university level) may be exempt, provided they submit an official Medium of Instruction (MOI) letter from that institution.

• MOI Letters: Students who completed their previous degree entirely in English at a non-English-speaking institution (e.g., an American university branch campus located in Dubai) may be exempt with an official MOI letter provided they submit an official Medium of Instruction (MOI) letter from that institution.

9.2 Standardized Test Score Exemptions

• High scores on equivalent tests (e.g., TOEFL, PTE, Cambridge C1 Advanced) may waive the requirement, subject to verification.

9.3 Formal Approval

All exemptions must be formally approved by the Academic Affairs Department. Submit a request through the email [email protected] with supporting documentary evidence. No exemption is granted automatically.

10. Appeal Process

If Al Nafi rejects your score, denies an exemption, or takes disciplinary action, you have the right to appeal.

How to appeal:

• Submit a written appeal to Academic Affairs ([email protected]) within 14 days of the decision.

• Include your full name, student ID, the decision you are appealing, and the reason for your appeal.

• Academic Affairs will review and respond within 10 business days.

• For disputes involving Duolingo (e.g., a ban you believe is unfair), you must first contact Duolingo support directly. Al Nafi will consider the outcome of that dispute.

11. English Language and Professional Skills Support Framework

To enable student success, Al Nafi provides:

• Weekly IELTS-focused preparation sessions.

• Practice assessments and feedback loops.

• Mandatory weekly English classes for students who score below the minimum.

12. Summary Timeline for Students

13. Where to Get Help

14. Governance and Final Reminder

Al Nafi International College reserves the right to update, amend, or revise this policy at any time. This policy will be reviewed annually.

Final Reminder: Your diploma will not be issued until you meet the English proficiency requirement. Plan ahead, follow the rules, and use the support resources Al Nafi provides.

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