1. Purpose and Scope

This Fair Usage Policy (“Policy”) governs the responsible use of all Al Nafi digital products, including the Learning Management System (LMS), Al Nafi Cloud Labs, Al Razzaq Program, AI-powered services, and accredited diploma programs under Pearson, EduQual, or other global frameworks.

The purpose of this Policy is to ensure fair, consistent, and secure access for all students, instructors, and institutional partners while maintaining compliance with licensing, accreditation, and data protection standards.

2. Acceptable Use

Al Nafi products and services are provided solely for personal educational use by enrolled students, instructors, or approved institutional users.

You may:

• Access and complete courses, labs, and diploma modules through your assigned account.

• Use Al Nafi Cloud environments for hands-on learning within your plan’s limits.

• Stream video lectures, download approved materials, and submit assignments for academic evaluation.

• Access AI labs and simulation environments within your subscription’s resource quota.

You may not:

• Share your account credentials with anyone, including your household or institution.

• Use Al Nafi resources for commercial, non-academic, or unauthorized research purposes.

• Distribute, mirror, copy, or modify any Al Nafi proprietary or licensed content (videos, labs, PDFs, simulations, or code).

• Attempt to bypass, alter, or interfere with Al Nafi’s authentication systems or resource controls.

3. Daily Usage Limits

To ensure fairness and prevent misuse of shared educational resources:

• Each student may stream or watch up to 2 to 4 hours of video content per day, depending on their subscription tier.

• Students may attempt or run cloud-based labs for a minimum of 30 minutes and a maximum of 3 hours per day, as determined by their allocated tokens.

• Tokens represent compute access for AI, cloud, or cybersecurity labs and must be used responsibly within the prescribed limits.

• Repeated or intentional attempts to exceed these daily limits, manipulate time-tracking, or consume unauthorized tokens will be treated as serious violations and may result in disciplinary or legal action, including suspension or permanent termination of access.

4. Data Usage and Access Controls

To ensure optimal performance for all users:

• Cloud resources (virtual machines, GPUs, compute hours, and AI agents) are limited based on plan tier (Basic, Premium, Institutional).

• Excessive or continuous resource consumption beyond reasonable educational use may result in temporary throttling, suspension, or upgrade requests.

• Network and streaming data consumption are optimized for equitable bandwidth distribution across all users.

5. AI and Cloud Resource Governance

• Users of Al Nafi Cloud agree to run only approved educational workloads (e.g., labs, AI/ML simulations, cybersecurity exercises).

• Prohibited workloads include cryptocurrency mining, external hosting, illegal data scraping, or unrelated AI training tasks.

• Al Nafi reserves the right to automatically pause or terminate non-compliant instances.

6. Account Sharing and Credential Security

• Sharing credentials, VPN spoofing, or using shared virtual desktops to bypass geolocation or institutional access controls violates this Policy.

• In such cases, Al Nafi may require re-verification, enforce multi-factor authentication, or suspend access pending review.

7. Intellectual Property and Licensing

All content within Al Nafi domains—including video lectures, labs, AI systems, graphics, assignments, assessments, documentation, and platform software—is protected under copyright, trademark, and academic licensing law.

Users are granted a limited, non-transferable educational license for the duration of their enrollment or subscription period.

8. System Testing and Feature Updates

Al Nafi regularly conducts feature testing, maintenance, and upgrades to enhance system performance and AI integrations.

During such updates:

• Access may be temporarily restricted.

• Content availability, resource limits, or lab configurations may change.

• Users will be notified through their dashboards or email prior to major updates.

9. Data Protection and Privacy

Data may be anonymized for platform analytics, accreditation audits, or AI training to improve learning outcomes.

10. Enforcement and Consequences

Violations of this policy may result in:

• Account warnings or resource throttling

• Temporary or permanent suspension

• Academic penalties or diploma revocation (for academic dishonesty)

• Legal action for IP infringement, misuse of resources, or token manipulation

Repeated or severe breaches—such as exceeding daily usage limits, sharing accounts, or tampering with system restrictions—will result in immediate account termination and blacklisting across all Al Nafi platforms and partner institutions.

11. Appeals and Support

Users may appeal enforcement actions by contacting [email protected] within 10 business days of notification.

All cases are reviewed by the Al Nafi Compliance & Academic Integrity Committee.

12. Policy Updates

Al Nafi reserves the right to update this Policy periodically. Continued use of the platform after changes constitutes acceptance of the revised terms.

13. Acknowledgment

By enrolling in any Al Nafi program, using Al Nafi Cloud, or accessing Al Nafi domains, you acknowledge that you have read, understood, and agreed to abide by this Fair Usage Policy.

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Introduction
This page serves to explain why, how, and where we collect and use your personal information as a user of the Al Nafi website.

Who will process my personal information?
 

• Your personal data/information will be used by the Al Nafi as you view or use the website within the Al Nafi domain.
• If you follow any external link from this website to another website, we suggest that you make yourself aware of the privacy policy of that website
   

What personal information is collected and why?

For site security and performance
Our website uses cookies and page-tagging to collect the request sent by your browser to the server hosting our website. This includes your IP address, which page you asked for, the version of your web browser, and the date and time of connection. We use this data to ensure the optimal security of our website and make sure to delete it after a period of 3-months.

To improve our service to you
When you use your website, we make use of Google Analytics service to collect your standard internet log information, which also includes your IP Address. This is done to measure how our visitors use the website and to optimize the user experience. All the data is anonymized before it is stored with us. If you click on the ‘do not track’ request issued by your browser, we will not collect any data for analytics. To learn more about how Google Analytics uses this information, please see the Google privacy policy

To remember marketing preferences
Third-party services, such as Instagram feeds, Twitter feeds, and YouTube videos, that we embed on some of our web pages, may set cookies to measure how you use their services and record what advertising you see while using their service. This will happen only if you agree to receive 'Social marketing preferences' cookies or interact with the embedded content.

What should you expect to happen with the information?
 

• We are committed to respecting the information you entrust to us and keeping it secure. Our websites collect very little personal information and use it in ways that respect your individual rights and liberties.
• The use of your personal information in the ways described above is required for the Al Nafi's legitimate interests in operating and improving its websites, analyzing their use, and ensuring their security, or is done with your consent when you accept certain cookies.
• If we need to collect any additional personal data not listed above via our website, you will be informed about how we will use that information at that time. For example, in order for us to send you newsletters or book you to attend a Al Nafi event, you may need to fill out an online form.
• Our services are not intended for or designed for children 13 years of age or younger. We do not knowingly collect or store information about anyone under the age of 13.

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1. Purpose

Al Nafi collects personal data as part of its Know Your Customer (KYC) process to verify identity, prevent fraud, and ensure compliance with regulatory requirements. We adhere to ISO 27001, 27017, and 27018 country regional standards, which guide our data security practices, ensuring your information is managed with the highest level of confidentiality and integrity. In addition to ISO 27001, 27017, and 27018, we comply with regional data protection laws such:

         1. International (Global) - ISO 27001, 27017, 27018

2. European Union (EU) - General Data Protection Regulation (GDPR)

3. California, USA - California Consumer Privacy Act (CCPA)

4. Canada - Personal Information Protection and Electronic Documents Act (PIPEDA)

5. Asia-Pacific - Asia-Pacific Economic Cooperation (APEC) Privacy Framework

6. Brazil - General Data Protection Law (LGPD)

7. United Arab Emirates (UAE) - Federal Data Protection Law

8. Saudi Arabia (KSA) - Personal Data Protection Law (PDPL)

9. Qatar - Qatar Data Protection Law (No. 13 of 2016)

10. Bahrain - Personal Data Protection Law (PDPL) of 2018

2. Data Collection

The following types of information will be collected as part of the KYC process:

• Personal Identification: Full Name, Date of Birth, Gender, Nationality, and Photograph (passport-style).

• Contact Information: Email Address (verified via AWS SNS), Phone Number (OTP verification where available), Permanent and Temporary Address, and Emergency Contact.

• Identity Verification: Passport, National ID Card, Driver’s License, or Birth Certificate (minimum of two documents required, with redaction options for sensitive details).

• Educational and Employment Details: Current Employer, Educational Background, Diploma Details (Start Date and Estimated Completion Date), Proof of Payment, and Resume.

• Social Media Profiles: LinkedIn, Facebook, Twitter, Instagram.

• Preferences and Plans: Preferred countries for work, study, and immigration.

• Biometric Data: Video submission for facial and voice recognition.

3. Data Use

The collected data will be used for:

• Identity Verification: To authenticate your identity through document checks and biometric analysis.

• Educational Services: To facilitate registration for exams, track progress, and issue certificates.

• Compliance and Security: To meet regulatory requirements and to implement security measures that prevent unauthorized access and data breaches.

• Communication: To provide updates, reminders, and notifications related to the KYC and internship processes.

4. Data Protection and ISO Compliance

We employ stringent security measures to protect your data, in compliance with ISO standards:

• ISO 27001 (Information Security Management): Our processes align with ISO 27001 to ensure confidentiality, integrity, and availability of information. We perform regular risk assessments and apply access controls to safeguard personal data.

• ISO 27017 (Cloud Security): As our KYC services are hosted in the cloud, we follow ISO 27017 guidelines to secure cloud environments and protect data from threats specific to cloud services.

• ISO 27018 (Cloud Privacy): We adhere to ISO 27018 for the protection of personally identifiable information (PII) in the cloud. This includes encryption of sensitive data, ensuring that all personal data remains private and secure.

5. Data Retention and Disposal

Your data will be retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon completion of the retention period, data will be securely disposed of in compliance with ISO standards, ensuring that no unauthorized access is possible.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.

• Correction: Request corrections to any inaccurate or incomplete data.

• Deletion: Request the deletion of your data under certain circumstances.

• Objection: Object to the processing of your data for specific purposes.

7. Consent and Policy Acceptance

By providing your information, you consent to this KYC Privacy Policy. Acceptance of this policy will be recorded during the KYC process, with your consent logged along with a timestamp and user identifier.

8. Contact Information

For any questions regarding this policy or to exercise your rights, please contact us at:

[email protected]

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1. Purpose

his policy ensures that Al Nafi International College manages student personal data effectively, securely, and in full compliance with applicable data protection laws and regulations. It provides a clear framework for how personal data is created, approved, distributed, used, and updated within the Online and Distance Learning Governance Framework (ODLGF). The policy supports Al Nafi’s commitment to protecting student privacy, maintaining data integrity, and fostering a culture of accountability and trust.

2. Scope

This policy applies to all students, staff, contractors, volunteers, and third parties who handle or access personal data related to Al Nafi International College. It covers all personal data collected, stored, or processed electronically or manually, including information stored on devices like laptops and mobile phones.

1. Personal Data: Any information relating to an identified or identifiable student, such as name, student ID, contact details, or online identifiers.
2. Sensitive Personal Data: Special categories of data including health information, religious beliefs, biometric data, or any data requiring higher protection due to its nature.
    

3. Data Protection Principles

Al Nafi International College commits to handling personal data according to the following principles:

1. Process student data fairly, lawfully, and transparently.
2. Collect data only for clear, specific, and legitimate educational purposes.
3. Limit data collection to what is relevant and necessary.
4. Keep personal data accurate, up-to-date, and correct any inaccuracies promptly.
5. Retain personal data only as long as needed for its intended purpose.
6. Implement appropriate technical and organizational safeguards to protect personal data.

4. Legal Basis for Processing

Before processing personal data, Al Nafi ensures there is a valid legal reason such as:

1. Consent from the student.
2. Processing required for a contract between the student and Al Nafi.
3. Legal obligations or public interest requirements.
4. Protecting vital interests of the student or others.

5. Sensitive Personal Data

Sensitive data is processed only when necessary and under strict conditions, such as:

1. When explicit student consent is obtained.
    
2. To meet legal obligations or protect vital interests.
    
3. For reasons of significant public interest or legal claims.

6. Data Privacy Impact Assessments (DPIA)

For any new or changed processes that pose high privacy risks, Al Nafi conducts privacy impact assessments to evaluate risks and implement safeguards before proceeding.

1. Documentation and Records:

Al Nafi keeps detailed records of how student personal data is collected, used, and protected. Information Asset Owners are assigned to manage specific data assets responsibly.

2. Security Notices and Transparency: 

Students will receive clear, accessible information about how their personal data is used, stored, and protected through privacy notices.

3. Student Responsibilities: 

Students are expected to:

1. Keep their personal information accurate and up to date.

2. Protect their login credentials and personal devices to prevent unauthorized access.

3. Notify Al Nafi promptly if they suspect any data breach or unauthorized use of their information.
   
    

7. Data Security and Confidentiality

Al Nafi employs robust technical and organizational measures to protect student data, including:

1. Encryption and access controls.
2. Regular testing and monitoring of security systems.
3. Agreements with third-party processors to ensure they maintain confidentiality and security.

8. Data Sharing and Third-Party Processors

Al Nafi only shares personal data with authorized third parties under strict agreements that ensure data protection compliance, confidentiality, and support for data subject rights. Third parties must return or securely delete data after contract completion.

Data Retention and Deletion: 

Personal data is retained only for the duration necessary to fulfill its purpose or comply with legal requirements. Data no longer needed is securely deleted or anonymized without delay.

Data Breach Reporting: 

Students should report any suspected data breaches immediately to Al Nafi via [email protected]. Al Nafi will:

1. Investigate breaches promptly.
2. Notify authorities within 72 hours if required.
3. Inform affected students as legally mandated.

9. Training and Awareness

Al Nafi provides regular data protection training to staff and informs students of their rights and responsibilities regarding personal data.

10. Non-Compliance and Disciplinary Action

Failure to follow this policy may result in disciplinary measures or legal consequences for individuals. Serious breaches could lead to termination or legal prosecution.

11. Governance and Compliance Statement

1. Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy is established to provide clear guidance on [policy subject] and to define roles, responsibilities, and procedures necessary for effective implementation.
2. All stakeholders, including staff, students, and management, are required to adhere strictly to this policy. Non-compliance will be addressed promptly and may result in disciplinary action as per the college’s code of conduct.
3. The Academic Operations Center is responsible for overseeing the enforcement of this policy, ensuring regular reviews, and facilitating necessary training to uphold institutional standards.
4. This policy will be reviewed at least annually or more frequently in response to legislative changes, accreditation requirements, or operational needs. Al Nafi International College reserves the right to update, amend, or revise this policy at any time to ensure continued relevance and compliance with evolving standards and best practices.
5. Documentation and records related to this policy will be securely maintained in accordance with data protection laws and institutional record-keeping protocols.
6. Any concerns or disputes arising from the application of this policy can be escalated through the official appeals process, ensuring fairness and transparency.
7. This document supports the college’s commitment to quality education, continuous improvement, and compliance with all relevant legal and accreditation frameworks.

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1. Policy Aim

The aim of this Plagiarism Policy is to:

1. Ensure that all assessments conducted at Al Nafi International College are original and free from plagiarism.
2. Promote academic integrity by clearly defining plagiarism and outlining procedures for detection, prevention, and discipline.
3. Establish a culture of fairness and transparency in academic practices by defining roles and responsibilities in plagiarism prevention.
4. Support students in understanding the importance of originality, proper citation, and academic honesty in assessments.
5. Uphold the value of qualifications awarded by Al Nafi International College by preventing cheating, including plagiarism, from undermining academic standards.

2. Policy Objectives

To achieve the above aims, Al Nafi International College will:

1. Clearly define plagiarism, its forms, and how it is detected.
2. Provide students with adequate training on plagiarism and proper citation methods.
3. Utilize plagiarism detection tools such as Quillbot, Turnitin, Bramework, GPTZero, and ZeroGPT to verify the originality of all assessments.
4. Ensure that any form of plagiarism is identified and appropriately addressed.
5. Apply consistent procedures to handle incidents of plagiarism in accordance with the severity of the offense.
6. Make reasonable adjustments for students with documented disabilities or special needs in terms of plagiarism detection and prevention.

3. Plagiarism Detection Methodology

Plagiarism detection at Al Nafi International College will include the following:

• Tools: The college utilizes Quillbot,Turnitin, Bramework, GPTZero, and ZeroGPT to detect both direct and paraphrased plagiarism in student submissions.
• Manual Checks: Academic team will also perform manual checks on assignments, oral presentations, and practical exams if plagiarism is suspected.
• Dynamic Assessment Generation: In written assessments like MCQs, dynamic question generation will prevent students from relying on memorized or copied answers.

3.1 Responsibilities

3.1.1 Students

1. Ensure that all work submitted for assessment is original, and if external sources are used, they must be properly cited using an accepted referencing system.
2. Understand that plagiarism, in any form, is strictly prohibited and will lead to academic penalties.
3. Refrain from submitting AI-generated or pre-recorded content in assessments unless it is explicitly permitted.

3.1.2 Academic Operations Department

1. Educate students on plagiarism, the college’s stance on it, and the importance of academic integrity.
2. Use plagiarism detection tools to ensure all submitted work is original.
3. Report suspected plagiarism to the Academic Director or relevant authority for investigation.
4. Handle plagiarism cases in a fair, consistent, and transparent manner, ensuring confidentiality.
5. Ensure that all records related to plagiarism incidents are maintained securely and comply with retention policies.
6. Oversee the process for handling plagiarism cases, ensuring fairness and adherence to policy.

3.2 Consequences of Plagiarism

Al Nafi International College enforces strict consequences for plagiarism, which are as follows:

1. First Instance:
   A formal warning will be issued to the student, and they will be required to resubmit their assignment after addressing the plagiarism. The incident will be noted in the student’s academic record.
2. Second Instance:
   The student will receive a zero for the plagiarized assignment and will be required to submit an alternative assignment. The maximum grade achievable for the alternative assignment will be a pass.
3. Third Instance:
   The student may be expelled from the course or program due to repeated plagiarism offenses.

These consequences are in line with the Assessment Policy's grading and evaluation criteria, ensuring fairness in all forms of assessment.

4. Procedure for Handling Plagiarism

1. Detection:
   When plagiarism is suspected, the instructor will use plagiarism detection tools and schedule a meeting or communicate with the student to discuss the issue.
2. Investigation:
   The Academic team will report the suspected plagiarism to the Academic Director. The Director will investigate the case further and ensure the procedures are followed.
3. Resolution:
   If plagiarism is confirmed, the consequences outlined in this policy will be applied. The student will be notified in writing, and the incident will be documented.
4. Appeals:
   Students who believe the plagiarism determination is unfair may submit a formal appeal within 14 working days. The appeal will be reviewed by an impartial panel, and a final decision will be communicated within 21 working days.

5. Preventing Plagiarism

1. Training and Awareness: 
   Students and faculty will be educated on what constitutes plagiarism and how to avoid it through workshops, orientations, and training sessions.
2. Academic Integrity: 
   Faculty members will design assessments that minimize the opportunities for plagiarism and encourage independent thinking.
3. Support Materials: 
   The college will provide students with clear guidelines and resources on proper citation methods and academic integrity.

6. Feedback, Appeals, and Reassessment

1. Feedback: 
   Following an assessment, students will receive constructive feedback on their performance, identifying areas for improvement.
2. Appeals Process: 
   If students feel that plagiarism was wrongly detected or handled unfairly, they have the right to appeal the decision. The appeals process will be fair and transparent.
3. Reassessment: 
   Students who fail to meet the assessment requirements due to plagiarism will be given the opportunity to resubmit or complete an alternative assignment under secure conditions.

7. Confidentiality and Data Protection

All records related to plagiarism cases will be handled confidentially in accordance with applicable data protection laws. Access to these records will be restricted to authorized personnel only. Student results, personal information, and plagiarism-related documentation will be stored securely.

8. Technology and Platform Reliability

The plagiarism detection tools used by Al Nafi International College will be maintained to ensure reliability, security, and minimal downtime. In the event of technical issues, contingency plans will be in place to ensure that no student is disadvantaged by system failures during assessment periods.

9. Student Preparation and Guidance

1. Guidance: 
   Students will be provided with clear instructions on assessment formats, plagiarism prevention, and academic integrity expectations.
2. Support: 
   Workshops and orientation sessions will be available to help students understand the importance of plagiarism prevention and responsible academic conduct.

10. Continuous Improvement & Review

1. Annual Review: 
   The Plagiarism Policy will be reviewed annually by the Academic Operations Center, and feedback from students, faculty, and external auditors will be incorporated into updates.
2. Policy Updates: 
   The policy will be updated based on feedback, changing regulations, or operational needs to ensure it remains relevant and effective.

11. Governance and Compliance Statement

Al Nafi International College is committed to maintaining the highest standards of academic integrity and operational excellence. This policy will be reviewed annually or more frequently as necessary to ensure compliance with legal and accreditation requirements. All stakeholders are required to adhere strictly to this policy, and failure to do so will result in disciplinary action.

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1. Policy Aim

This policy aims to:

1. Ensure that complaints and appeals from students and staff are handled promptly, fairly, and transparently in alignment with international standards and accreditation requirements.
2. Establish clear procedures for raising, investigating, and resolving complaints and appeals related to academic and administrative services.
3. Promote a culture of openness, accountability, and continuous improvement within Al Nafi International College.

2. Policy Objectives

To achieve these aims, Al Nafi International College will:

1. Provide accessible and clearly communicated channels for students and staff to raise complaints or appeals.
2. Guarantee impartial and thorough investigations into all complaints and appeals.
3. Protect complainants and appellants from retaliation or discrimination.
4. Record and monitor complaints and appeals to identify trends and inform service enhancements.
5. Ensure all staff involved in program delivery and quality assurance are aware of and comply with this policy.

3. Scope and Users

This policy applies to:

1. All students enrolled in Al Nafi International College’s certificate and diploma programs.
2. All employees involved in delivering, administering, or supporting Al Nafi’s educational services.
3. Complaints and appeals relating to academic decisions, administrative services, and student experience within the e-learning environment.

4. Communication and Accessibility

1. The policy is made readily available to all students and staff via the college website and internal platforms.
2. Regular training and updates are provided to ensure awareness among academic and support staff.

5. Complaints Policy

5.1. Definition of a Complaint

A complaint is any formal expression of dissatisfaction related to Al Nafi’s services that requires a formal response.

5.2. Principles

2. Complaints are welcomed as opportunities to improve services.
3. Informal resolution is encouraged wherever possible for swift outcomes.
4. Complaints will be handled confidentially and respectfully.
5. The institution reserves the right to dismiss frivolous or malicious complaints.

5.3. Complaints Procedure

Stage One: Informal Resolution

1. Students should raise concerns promptly via the 24/7 Al Nafi Live Support for immediate assistance.
2. If unresolved, students may submit a formal complaint via the ticketing system or by email ([email protected]), providing detailed descriptions and evidence.
3. Complaints Officers investigate and respond typically within 3 to 7 working days.
4. The student will be informed of the outcome and any remedial actions.

Stage Two: Formal Review

1. If dissatisfied, the student may escalate the complaint in writing to the Chief Executive.
2. The Chief Executive acknowledges receipt within 2 working days and resolves or provides interim updates within 7 working days.

Stage Three: External Review

1. Should dissatisfaction remain, students have the right to contact relevant external bodies or regulators.
2. Al Nafi commits to cooperating fully with such external reviews.

6. Appeals Policy

6.1. Definition of an Appeal

An appeal is a formal request to review academic decisions, such as assessment results or assignment grading.

6.2. Appeals Procedure

2. Students initially submit appeals via Live Chat, explaining the grounds and desired outcomes.
3. Appeals are investigated by an impartial panel and students receive decisions within 7 working days.
4. No further assessments will be taken until the appeal is resolved.
5. Students are protected against any retaliation for filing appeals in good faith.

6.3.Responsibilities

2. Students: To raise concerns honestly and provide all relevant information.
3. Staff: To respond promptly, impartially, and maintain confidentiality.
4. Complaints Officer: To coordinate investigations, record keeping, and communications.
5. Senior Management: To review complaints and appeals trends and implement improvements.

7. Record Keeping and Reporting

2. All complaints and appeals records, including correspondence and evidence, are securely stored electronically and access is strictly controlled.
3. Records are anonymized where possible to protect privacy.
4. A comprehensive annual report on complaints and appeals is produced for senior management, identifying trends and recommending actions for improvement.

8. Governance and Compliance Statement

1. Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy is established to provide clear guidance on [policy subject] and to define roles, responsibilities, and procedures necessary for effective implementation.
2. All stakeholders, including staff, students, and management, are required to adhere strictly to this policy. Non-compliance will be addressed promptly and may result in disciplinary action as per the college’s code of conduct.
3. The Academic Operations Center is responsible for overseeing the enforcement of this policy, ensuring regular reviews, and facilitating necessary training to uphold institutional standards.
4. This policy will be reviewed at least annually or more frequently in response to legislative changes, accreditation requirements, or operational needs. Al Nafi International College reserves the right to update, amend, or revise this policy at any time to ensure continued relevance and compliance with evolving standards and best practices.
5. Documentation and records related to this policy will be securely maintained in accordance with data protection laws and institutional record-keeping protocols.
6. Any concerns or disputes arising from the application of this policy can be escalated through the official appeals process, ensuring fairness and transparency.
7. This document supports the college’s commitment to quality education, continuous improvement, and compliance with all relevant legal and accreditation frameworks.

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1. Purpose, scope, and users 

This document is designed to ensure that Al Nafi International College operates efficiently and fairly in all aspects. It establishes the framework for decision-making and sets the foundation for rules, regulations, and standards concerning equality and diversity. The policy provides guidance to staff, students, and all stakeholders involved in the online and distance learning environment. Ultimately, this policy supports the creation of an inclusive, respectful, and equitable learning community, in line with international accreditation standards that Al Nafi follows. It also ensures proper management and control over the creation, approval, dissemination, and updating of all documented information used within the Online and Distance Learning Governance Framework (ODLGF).

1.1. Scope

This policy applies to all Al Nafi students enrolled in online and distance learning courses and diplomas, as well as all staff involved in delivering, assessing, and managing these programs.

1.2. Access to the Policy

All students, staff, and third parties involved with Al Nafi have the right to access this policy.

1.3. Communication of the Policy

It is essential that all individuals responsible for delivering, assessing, and maintaining the quality of Al Nafi courses are fully informed about this policy and their responsibilities to uphold equality and diversity.

1.4. Policy Review

Al Nafi will conduct annual reviews of this policy to respond to feedback from students and stakeholders, changes in legislation, and operational adjustments. This ensures ongoing compliance with regulatory standards and the fair and consistent application of the policy.

2. Declaration of Principles 

Al Nafi International College is committed to promoting equality, diversity, and inclusion. We believe that all individuals, regardless of their background, must have equal access to educational opportunities and resources. We actively foster awareness and take proactive steps to ensure fair and equitable treatment of all students and staff. Discrimination, harassment, bullying, and victimization of any form, including online abuse, will not be tolerated and will be addressed promptly.

3. Definitions and Key Concepts

3.1. Discrimination 

Discrimination occurs when an individual is treated less favorably due to a protected characteristic, which includes but is not limited to:

1. Gender
2. Ethnicity or race
3. Religion or belief
4. Sexual orientation
5. Gender reassignment
6. Age
7. Marital or civil partnership status
8. Disability
9. Socioeconomic background

Types of discrimination include:

1. Direct discrimination
2. Discrimination by association
3. Perceived discrimination
4. Indirect discrimination

3.2. Racial Harassment

Any racist behavior or conduct that causes a person to feel threatened or vulnerable, such as:

1. Use of racial slurs or offensive jokes
2. Distribution of racist materials
3. Physical or verbal abuse based on race
4. Exclusion from social or academic activities

3.3. Sexual Harassment

Any unwelcome sexual behavior, verbal or physical, including:

1. Inappropriate jokes or comments
2. Unwanted physical contact
3. Display of offensive materials
4. Staring or leering
5. Speculation about a person’s private life

3.4. Bullying

Bullying refers to repeated behavior by staff or students that causes fear, humiliation, or distress. It can be physical, verbal, or non-verbal and may be difficult for others to detect. All students and staff are encouraged to report bullying immediately to ensure a safe environment.

3.5. Victimization

Victimization occurs when an individual is treated unfairly because they have made a complaint under this policy or are believed to have done so.

3.6. Vulnerable Adult

A vulnerable adult is anyone aged 18 or over who may be at risk of abuse or exploitation. Staff and students must be aware of the signs of abuse and report any concerns immediately.

4. Responsibilities

1. Students are expected to treat others with respect and to report any incidents of discrimination, harassment, bullying, or victimization.
    
2. Staff and Faculty must uphold this policy by fostering an inclusive environment, taking reports seriously, and acting promptly to address issues.
    
3. Senior Management oversees the implementation, monitoring, and review of this policy to ensure compliance and continuous improvement.

5. Reporting and Support

Any concerns or complaints regarding equality and diversity issues, including harassment or discrimination, should be reported immediately to the Senior Manager or through the designated support channels. All reports will be treated confidentially, and students will be supported throughout any investigation or resolution process.

6. Commitment to a Safe and Inclusive Learning Environment

Al Nafi International College strives to create a learning community where diversity is valued, all individuals feel respected, and everyone has an equal opportunity to succeed. Discriminatory behaviors and actions contrary to this policy will be addressed firmly, ensuring a supportive and safe educational experience for all.

7. Governance and Compliance Statement

1. Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy is established to provide clear guidance on [policy subject] and to define roles, responsibilities, and procedures necessary for effective implementation.
    
2. All stakeholders, including staff, students, and management, are required to adhere strictly to this policy. Non-compliance will be addressed promptly and may result in disciplinary action as per the college’s code of conduct.
    
3. The Academic Operations Center is responsible for overseeing the enforcement of this policy, ensuring regular reviews, and facilitating necessary training to uphold institutional standards.
    
4. This policy will be reviewed at least annually or more frequently in response to legislative changes, accreditation requirements, or operational needs. Al Nafi International College reserves the right to update, amend, or revise this policy at any time to ensure continued relevance and compliance with evolving standards and best practices.
    
5. Documentation and records related to this policy will be securely maintained in accordance with data protection laws and institutional record-keeping protocols.
    
6. Any concerns or disputes arising from the application of this policy can be escalated through the official appeals process, ensuring fairness and transparency.
    
7. This document supports the college’s commitment to quality education, continuous improvement, and compliance with all relevant legal and accreditation frameworks.

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1. Purpose, Scope, and Users

This policy is designed to ensure that you, as a student of Al Nafi International College studying EduQual diplomas via online and distance learning, understand the processes and conditions for transferring between diploma levels and accessing your course materials and assessments. It supports a smooth academic progression while ensuring compliance with Al Nafi’s quality standards and international accreditation requirements. This document also governs your rights and responsibilities regarding course access duration, assessment timelines, and retake procedures.

2. Transfer Policy

   1. Transfer from EduQual Level 3 to Level 4

If you are currently studying an EduQual Level 3 diploma, you may transfer to any EduQual Level 4 diploma by purchasing the corresponding Certificate for the Level 4 diploma course you wish to join, as listed on our website.
Example: If you are studying the Diploma in Cloud Cyber Security (Level 3), you can transfer to the Diploma in DevOps and Cloud Advancement by purchasing the Certificate of DevOps.

2. Transfer from EduQual Level 4 to Level 5

1. Learners in Diploma in DevOps and Cloud Advancement (Level 4) must purchase the course named additional hands-on labs of DevSysOps and Certificate in SysOps  to transfer to Diploma in DevSysOps Engineering.
   
   

2. Learners in Diploma in SysOps and Cloud Advancement (Level 4) must purchase the course named additional hands-on labs of DevSysOps & Certificate in DevOps to transfer to Diploma in DevSysOps Engineering.
   
   

3. Learners in the combined DevOps and SysOps track must purchase the course named additional hands-on labs of DevSysOps to transfer to Diploma in DevSysOps Engineering (Level 5).
   
   

3. Transfer from EduQual Level 3 or 4 to Level 6

1. To transfer to the Diploma in Artificial Intelligence Operations (Level 6), learners who are enrolled in the Diploma in Cloud Cyber Security (Level 3) must purchase separate courses namely Certificate in DevOps, Certificate in SysOps, Certificate in Artificial Intelligence, additional labs of DevSysOps and additional hands on labs of AIOps.

2. To transfer to the Diploma in Artificial Intelligence Operations (Level 6), learners who are enrolled in the Diploma in DevOps and Cloud Advancement (Level 4) must purchase separate courses namely Certificate in SysOps, Certificate in Artificial Intelligence, additional labs of DevSysOps and additional hands on labs of AIOps.

3. To transfer to the Diploma in Artificial Intelligence Operations (Level 6), learners who are enrolled in the Diploma in SysOps and Cloud Advancement (Level 4) must purchase separate courses namely Certificate in DevOps, Certificate in Artificial Intelligence, additional labs of DevSysOps and additional hands on labs of AIOps.

4. To transfer to the Diploma in Artificial Intelligence Operations (Level 6), learners who are enrolled in the Diploma in Artificial Intelligence Advancement (Level 4) must purchase separate courses namely Certificate in DevOps, Certificate in SysOps, additional labs of DevSysOps and additional hands on labs of AIOps.

5. Learners who have completed the three certificates namely DevOps, SysOps, and Artificial Intelligence will need to purchase the both courses namely additional hands-on labs of DevSysOps and AIOps to be transferred to Level 6 diploma.
   
   

4. Transfer from EduQual Level 5 to Level 6

If a student is studying Diploma in DevSysOps Engineering (Level 5), the student can transfer to Diploma in Artificial Intelligence Operations (Level 6) by purchasing the course named additional hands-on labs of AIOPS as listed on the website.

3. Course Access Policy

   1. Access Duration

1. For all EduQual diplomas, except Level 5 & 6, your access to course content, including all MCQ assessments, is limited to 12 months from the date of enrollment.

2. For the Level 5 diploma, paying the full fee provides unlimited access for 15 months.

3. For Level 6 diploma, paying the full fee provides unlimited access for 18 months.

4. In addition to the annual payment plan, students who choose monthly, quarterly, or half-yearly payment options will receive their course content through a defined drip schedule, meaning content will be gradually unlocked in alignment with their payment timeline. 

Upon completing the 12th monthly payment:

• Level 5 Diploma students will receive an additional 3 months of access, totaling 15 months.

• Level 6 Diploma students will receive an additional 6 months of access, totaling 18 months. 

5. The course content will be made available to students in alignment with the terms of their chosen payment plan, ensuring that each student has access to the appropriate materials as they complete their payments.

2. New Course Content

Any new courses added to a diploma program during your access period will be made available to you if listed on the website or course contents page.

1. Early Access to New Courses: Occasionally, new courses may be released ahead of schedule or as part of a pilot program, allowing some students to access content before it is officially listed.
   
   

2. Changes in Course Content: If significant updates or improvements are made to existing courses during your access period, these updated materials will also be made available at no extra cost.
   
   

3. Course Removal or Replacement: In rare cases, a course might be removed or replaced due to curriculum changes. If this happens, students will be provided with equivalent or alternative courses.
   
   

4. Technical or Administrative Delays: If there are unforeseen technical or administrative delays in adding new courses during your access period, Al Nafi will communicate updated timelines promptly. If your access expires before the courses become available, Al Nafi will provide 1 month of free access to cover the delay.
   
   

3. Expired Access and Renewal

1. If your 12-month access expires but you wish to study newly added courses, you may renew access by selecting and paying for any available payment plan.
   
   

2. Students paying monthly after the initial 12 months will receive full course access for the duration of their monthly payments.
   
   

4. Diploma Registration Fee Guidelines

1. All students, regardless of their selected payment plan, must pay the Diploma Registration Fee (EduQual Learner Registration Fee), within two months of paying their course fee.
   
   

2. Timely payment ensures that your official registration date with EduQual reflects the actual start of your studies.
   
   

3. If the registration fee is not paid within the required time, EduQual will record the registration date as the date the fee was paid, not the date you started the course.
   
   

4. Students who have not yet paid the Diploma Registration Fee are strongly advised to make the payment as soon as possible to avoid any discrepancies in diploma certification.
   
   

5. Diploma Registration Fee (EduQual Learner Registration Fee) Validity

1. The Diploma Registration Fee is tied strictly to the diploma plan subscription.

   • Level 3 Diploma: Exam access is available for 12 months from the date of enrollment.

   • Level 4 Diploma: Exam access is available for 12 months from the date of enrollment.

   • Level 5 Diploma: Exam access is available for 15 months from the date of enrollment.

   • Level 6 Diploma: Exam access is available for 18 months from the date of enrollment.

Important Notes

Exam access is granted only after full payment of the EduQual Learners registration fee/ Exam fee.

2. If any course access is suspended due to non-payment, the exam access timeline will not be extended. Learners must renew their diploma subscription, subject to applicable terms, to complete their exams.
   
   

3. If a student fails the exam(s), they will need to pay the Diploma Registration Fee of 100 GBP to retake the exam(s).
   
   

6. Refund of Payments

All payments made to Al Nafi International College for course fees, certificates, transfers, assessments, and any other services are non-refundable. Once a payment is processed and confirmed, it cannot be reversed or refunded under any circumstances.

Students are advised to carefully review all course and payment details before making any payments. This policy helps us maintain the quality and continuity of our educational services.

If you have any questions or concerns about payments or your enrollment, please contact the support team before making any payment.

7. Assessment Access and Completion Policy

   1. Multiple Choice Question (MCQ) Assessments

1. You will have access to MCQ assessments for 12 months from your payment date of the specific exam of the diploma program.
   
   

2. You may attempt MCQ assessments multiple times within this period. Your final grade will be based on the average of your passing scores.
   
   

3. If you do not complete MCQ assessments within this 12-month window, your access will be suspended until you renew your course access as per the renewal policy.

2. Oral Presentation Examination

1. After receiving your oral presentation topic, students are required to complete their oral presentation examination within 3 months. They are given 6 weeks of preparation time when the topic is assigned to them.
   
   

2. The oral exam topic will be assigned to the student with a clear deadline for submission of the presentation. If the student fails to submit the oral presentation within 3 months, the assigned topic will be revoked. Prior to revocation, the student will receive timely reminders to submit the presentation.
   
   

3. Failure to submit the oral presentation within the given timeframe may result in suspension of access to the oral examination until course access is renewed or an extension is granted.

3. Assessment Retakes

If you fail either the MCQ or oral presentation exams, you may be eligible for retakes subject to approval from the Academic Panel. Any fees or conditions for retakes will be clearly communicated before reassessment. Specifically, a reassessment fee of £100 GBP applies if you fail only the oral presentation. However, if you fail both the MCQ assessment and the oral presentation, you will be required to pay the full exam fee again.

4. Extension Requests

1. If exceptional circumstances prevent you from completing assessments on time, you may submit a formal extension request with supporting documentation (e.g., medical certificates) at least 7 days before the deadline.
   
   

2. Extension approval is at the discretion of Al Nafi Senior Management and will be communicated promptly.
   
   

5. Consequences of Expired Assessment Access

1. If you fail to complete assessments within the specified periods without approved extensions, assessment access will be suspended.
   
   

2. You may regain access by renewing your course or assessment access according to Al Nafi’s payment plans available.

6. Technical Support

Al Nafi provides support to assist you in accessing assessments and scheduling oral presentations. For any technical issues, please contact Al Nafi Support promptly via live chat or support email.

7. Communication and Notifications

You will receive timely reminders regarding MCQ assessment access expiration and oral presentation deadlines via email and the student portal.

8. Academic Integrity

All assessments must be completed by Al Nafi’s Academic Integrity Policy. Violations may lead to disciplinary action.

9. Special Considerations

Students with approved special considerations, such as health conditions, Personal or Family Emergencies, disabilities, learning differences, or Technology Issues, may be eligible for deadline extensions or access period adjustments. Contact Al Nafi Support at [email protected] to discuss your situation.

10. Appeals Process:

If you believe your assessment access or deadlines have been unfairly restricted, you may file an appeal following Al Nafi’s Appeals Policy with supporting evidence for review.

8. Governance and Compliance Statement

1. Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy is established to provide clear guidance on [policy subject] and to define roles, responsibilities, and procedures necessary for effective implementation.
   
   

2. All stakeholders, including staff, students, and management, are required to adhere strictly to this policy. Non-compliance will be addressed promptly and may result in disciplinary action as per the college’s code of conduct.
   
   

3. The Academic Operations Center is responsible for overseeing the enforcement of this policy, ensuring regular reviews, and facilitating necessary training to uphold institutional standards.
   
   

4. This policy will be reviewed at least annually or more frequently in response to legislative changes, accreditation requirements, or operational needs. Al Nafi International College reserves the right to update, amend, or revise this policy at any time to ensure continued relevance and compliance with evolving standards and best practices.
   
   

5. Documentation and records related to this policy will be securely maintained in accordance with data protection laws and institutional record-keeping protocols.
   
   

6. Any concerns or disputes arising from the application of this policy can be escalated through the official appeals process, ensuring fairness and transparency.
   
   

7. This document supports the college’s commitment to quality education, continuous improvement, and compliance with all relevant legal and accreditation frameworks.

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1. Policy Aim

This policy is designed to:

1. Ensure that all assessment methods for EduQual endorsed diplomas are valid, reliable, fair, and aligned with the different qualifications frameworks.
2. Promote academic integrity through AI-augmented assessment oversight.
3. Ensure consistency and transparency in grading through structured rubrics and verification procedures.
4. Encourage continuous improvement in teaching, learning, and assessment practices.
5. Support learners in achieving recognized academic and professional standards.

2. Policy Objectives

To achieve the above aims, Al Nafi International College will:

1. Provide learners with clearly defined, purposeful assignments and assessments aligned with diploma learning outcomes.
2. Issue a transparent and accurate assessment schedule for each academic cycle.
3. Ensure that all oral and MCQ-based assessments follow a published rubric and grading criteria.
4. Employ a 50/50 weightage system for oral presentations and multiple-choice question (MCQ) assessments where applicable.
5. Require students to pass both components with a minimum score of 50% in each to qualify for diploma completion.
6. Record, track, and archive all assessment decisions accurately for verification and quality review.
7. Make reasonable adjustments and provide accessibility support to students with disabilities or special needs to ensure fair assessment opportunities.

3. Assessment Methodology

3.1. Oral Presentations

1. Topic Assignment and Preparation:
   The oral examination topic is assigned based on the student having completed at least 85% of the coursework, including watching pre-recorded videos and attending live classes or its recordings. Students are required to have completed 100% of the related multiple-choice questions (MCQs) prior to the oral exam. The oral exam topic corresponds closely to the diploma level and course content studied. Since this is an open-book exam, students are encouraged to prepare the topic by using official documentation, textbooks, journals, and materials provided within the diploma units.
2. Format and Requirements:
   Students must deliver a presentation according to guidelines provided, including presentation length and format, which will be communicated well in advance. Visual aids are encouraged to enhance clarity and engagement. Students must not use any LLM like chatgpt, gemini etc to write content in the presentations to be delivered.
3. Scheduling and Logistics:
   Oral examinations are scheduled by the academic operations department and communicated to students with sufficient notice through email. Policies exist for rescheduling in cases of valid emergencies or unavoidable conflicts. Missed presentations without prior approval may be treated as a failed attempt.
4. Technical Requirements:
   For virtual presentations, students must use designated platforms provided by the college. Guidance on technical setup and troubleshooting support is available to ensure smooth delivery. 
5. Assessment Criteria:
   Presentations are assessed using a detailed rubric covering:
   1. Content Mastery
   2. Organization
   3. Presentation Skills
   4. Use of Visuals
   5. Response to Questions during Q&A
      The weighting of these criteria varies according to EduQual levels 3 through 6 to reflect the expected complexity and depth at each level.
6. Academic Integrity and Authenticity:
   To maintain assessment integrity, presentations are conducted and broadcasted live with opportunities for spontaneous questioning by the examiner. AI-Augmented Assessment Analysis validates human scoring, ensuring fairness, consistency, and accuracy. Use of pre-recorded responses or AI-generated content without disclosure is prohibited.
7. Accommodations:
   Students with documented disabilities or special needs may request reasonable accommodations for oral presentations, including extended time, alternative formats, or assistive technologies.
8. Feedback and Development:
   After assessment, students receive detailed, constructive feedback highlighting their strengths and specific areas for improvement, with recommendations to support continued academic growth.
9. Appeals and Reassessment:
   Students who wish to dispute their oral exam results may submit a formal appeal within 14 working days of receiving their results. Appeals are reviewed impartially by an appointed panel, and decisions are communicated to the student promptly. If reassessment is required, the student will be assigned a new topic and evaluated under secure and monitored conditions. Students who fail the initial oral assessment must pay a re-examination fee of £100 to retake the exam. In exceptional cases, the appeals panel may decide to waive this fee at their discretion.

3.2. Multiple Choice Questions (MCQs)

1. Multiple-choice questions (MCQs) are developed by a panel comprising academic team members, trainers, examiners, and industry professionals to ensure alignment with the diploma level. These MCQs are categorized into five types: Knowledge-based, Scenario-based, Job-based, Critical Thinking, and Application-based questions.
2. To promote genuine understanding and prevent memorization, assessments are dynamically generated and cover the topics studied in the curriculum. This includes varying the order of questions and the positioning of answer options across different attempts. Additionally, copy-paste functions are disabled during the assessments to maintain integrity.
3. There is no negative marking for incorrect answers. Students are allowed unlimited attempts to achieve a passing average score. However, students must pass each individual assessment bank—each containing 20 MCQs and labeled as Assessment 1, Assessment 2, and so on.

4. Replacement of Oral Presentation with Al Razzaq Labs-Based Assessments

Al Nafi International College is committed to continuous improvement and providing practical, skills-based learning experiences. Consequently, the oral presentation component in all EduQual diploma assessments will be replaced by Al Razzaq Labs-Based Assignments across all diploma levels.

4.1. New Practical Assessment Protocol

Effective Date: 1st July 2025

1. Upon enrollment in an eligible EduQual diploma program and payment of the EduQual exam fee/diploma registration fee on Day 1, students will be granted access to both the MCQ assessments and the Al Razzaq Labs program.
2. Students must complete all MCQ assessments as part of their course progression.
3. Access to Al Razzaq Labs requires completion of the registration process, including submission of the Know Your Customer (KYC) form that captures academic background, career goals, geographic preferences, and industry focus.
4. The Al Razzaq Labs program consists of two parts:
    
   1. Course-Linked Labs — embedded and mandatory labs directly tied to the diploma coursework, focusing on hands-on foundational to advanced skills.
   2. KYC-Based Personalized Labs — customized labs tailored to the student’s individual career and skill profile using a global competency model. These include foundational, intermediate, advanced, and challenge labs designed to evaluate applied knowledge, practical skills, and real-world problem-solving.
       
5. Completion and successful grading of Al Razzaq Labs assignments are required to fulfill the final assessment component of the diploma program.

4.2. Grading and Evaluation

1. The grading criteria, submission procedures, timelines, and assessment rubrics for Al Razzaq Labs are aligned with EduQual standards and currently overseen by the Academic Operations and Digital Transformation teams.
2. Detailed protocols will be published on the student portal and communicated to students via official email once finalized.
3. An AI-powered auto-validation engine will assist in objective PASS/FAIL evaluation.
4. Grading includes assessment of technical execution, documentation, problem-solving, and adherence to professional standards.

4.3. Important Transition Information

Effective 1st June 2025:

1. The oral presentation exam, formerly the second part of the diploma assessment, is officially discontinued and replaced by Al Razzaq Labs assignments.
    
2. No new oral presentation topics will be assigned after this date.
    
3. Students who have been previously assigned oral presentation topics will be provided a transition period during which they may either submit their presentations or opt to complete the Al Razzaq Labs instead.
    
4. Completion of Al Razzaq Labs assignments, graded per established rubrics, is mandatory for diploma completion.

4.4. Access to Al Razzaq Labs

Access to Al Razzaq Labs will be granted automatically when the following conditions are met:

1. Enrollment in an eligible EduQual diploma program (Levels 3 to 6).
    
2. Payment of the EduQual exam fee or diploma registration fee on the first day of study plan activation.
    
3. Completion of the KYC process to enable personalized lab assignment and career planning.
    
4. Engagement with the program as per the selected study plan (monthly, quarterly, annual).

Students will receive detailed instructions on accessing the labs, completing assignments, and submitting deliverables through their student portal and official communications.

4.5. Additional Features and Support

1. Students benefit from AI-driven internship guidance, resume building, interview preparation, GitHub integration, and skill certification badges.
    
2. Ongoing support includes access to a global career forum, university and visa application assistance, and post-employment services.
    
3. The Al Razzaq Program aligns with international certifications and is progressing towards ISO 17024 accreditation.

5. Grading Criteria

6. Internal Verification, Moderation, and Standardization

1. All assessment decisions undergo internal verification and moderation by the panel at Al Nafi International College.
2. Verification includes random sampling, accuracy checks, and grading calibration to maintain consistent standards.
3. Moderation ensures fairness and comparability across all assessments of the diploma programs.
4. Internal verifiers collaborate with indigenous secure AI systems to detect discrepancies and ensure consistency.
5. Exam results sent to EduQual for certification claim are also subject to moderation and verification by external examiners appointed by EduQual for additional quality assurance and certification.
6. Remedial actions from verification findings are implemented within 14 working days.
7. External examiners or auditors periodically review assessment standards and procedures to uphold quality assurance.

7. Replacement of Oral Presentation with Al Razzaq Labs-Based Assessments

In line with Al Nafi’s commitment to continuous improvement and practical learning, the oral presentation component of assessments of all EduQual diplomas is being officially replaced by Al Razzaq Labs-Based Assignments for all EduQual diplomas.

7.1. New Practical Assessment Protocol

Effective from 1st July 2025, the following change will apply to all students enrolled in all EduQual diploma programs:

1. Upon payment of the EduQual exam fee / diploma registration fee students will receive access to MCQ-based assessments students will be granted access to Al Razzaq Labs. Assignments given in the Al Razzaq Labs part will be graded as per the conditions set by the academic board.
2. Al Razzaq Labs will serve as the final mandatory assessment required to complete the diploma. These labs are designed to evaluate hands-on skills, applied understanding, and real-world problem-solving.

7.2. Grading and Evaluation

The grading criteria, submission process, timelines, and rubrics for Al Razzaq Labs are currently under development by the Academic Operations and Digital Transformation team. Final protocols will be:

1. Published on the student portal
2. Communicated to all eligible students via official email
3. Fully aligned with EduQual assessment standards

Until the formal guidelines are released, this amendment will act as an official notification of the upcoming change in the diploma assessment structure.

Important Note

Replacement of Oral Presentation Exam

1. Effective 1st June 2025, the Oral Presentation exam, previously the second component of the diploma examination, is replaced by Al Razzaq lab assignments.
2. Students must complete the MCQ assessments and achieve 85% coursework completion before progressing to the lab assignments.
3. Students who have already been assigned an oral exam topic will be given a transition period to submit their presentations or switch to lab assignments. New oral presentation topics will no longer be assigned.
4. Al Razzaq lab assignments will be graded according to established rubrics and must be successfully completed to pass the diploma program.

8. Academic Integrity and AI-Augmented Assessment

This applies comprehensively to all forms of assessment conducted at Al Nafi International College, including but not limited to:

1. Multiple Choice Questions (MCQs): Administered online, covering knowledge, application, and critical thinking relevant to the diploma level.
2. Oral Presentations: Live or virtual presentations where students demonstrate understanding through spoken delivery, supported by visuals and Q&A sessions.
3. Lab-Based Assignments: Practical assignments provided as part of the Al Razzaq Program, designed to develop and assess hands-on skills and application of applied knowledge.

8.1. Unfair Practices Include:

To uphold academic integrity and ensure fair evaluation, the following practices are strictly prohibited and will trigger investigation and disciplinary action:

1. Use of Automated Tools: Employing bots, scripts, or any unauthorized software to answer MCQs or manipulate assessment platforms.
2. Artificial or Pre-recorded Responses: Submitting AI-generated or pre-recorded oral presentations instead of live, authentic responses during examinations.
3. Undisclosed AI-Generated Work: Passing off AI-created content as original work in presentations or any form of assignment without proper acknowledgment or authorization.
4. Unauthorized Assistance: Using prohibited tools, devices, or receiving help during practical exams that compromises the authenticity of the assessment.

8.2. Violation Response Procedure

1. Notification: The student will be formally informed in writing if suspected malpractice is detected. The notice will explain the issue and provide any supporting evidence.
2. Review: A panel of assessors and internal verifiers will review the evidence carefully to decide if academic misconduct has occurred.
3. Opportunity to Respond: The student will have the chance to respond to the allegations, either in writing or through a meeting, to explain their side.
4. Consequence: If the panel confirms the malpractice, the student will be banned from retaking the assessment and may be disqualified from the diploma program to maintain the integrity of the college’s qualifications.
5. Reassessment: At the discretion of the panel, in exceptional cases, the student may be allowed to retake the assessment in a secure and supervised environment, with a new set of questions or tasks.

9. Accessibility and Reasonable Adjustments

1. The college is committed to ensuring equal access to assessments for all students.
2. Students with documented disabilities or special needs may request reasonable adjustments, including extra time, alternative formats, or assistive technology.
3. Requests should be submitted in advance to the Academic Operations Department for consideration and approval.

10. Appeals Process

1. Students have the right to appeal assessment decisions if they believe errors or unfair practices have occurred.
2. Appeals must be submitted in writing within 14 working days of receiving results or notifications.
3. Appeals will be reviewed by an impartial panel comprising senior academic staff.
4. The decision of the appeals panel is final and communicated to the student within 21 working days of submission.

11. Confidentiality and Data Protection

1. Student assessment records, results, and personal data are stored indefinitely and securely following applicable data protection laws.
2. Access to assessment data is limited to authorized personnel only.
3. Results and feedback are shared confidentially with individual students.

12. Technology and Platform Reliability

1. The AI-augmented assessment tools are maintained to ensure reliability, security, and minimal downtime.
2. Contingency plans are in place to address any technical failures during assessment periods, ensuring no disadvantage to students.

13. Student Preparation and Guidance

1. Students will be provided with clear information regarding assessment formats, criteria, schedules, and academic integrity expectations.
2. Workshops, orientation sessions, and support materials will be made available to help students prepare effectively for all assessment components.

14. Support for Students

1. The college provides academic integrity workshops, counseling, and advising to assist students in understanding ethical assessment practices.
2. Students will receive detailed feedback on both MCQs and oral assessments to guide improvement.
3. Resources and guidance on responsible AI usage in work are available.

15. Continuous Improvement & Review

1. Annual reviews of assessment policies, tools, and practices will be conducted by the Academic Operations Center.
2. Feedback from students, assessors, verifiers, and external auditors will inform updates.
3. Review outcomes and action plans will be documented and reported to senior management Academic Operations Department.

16. Alignment with Al Razzaq Program

Students who have paid the EduQual diploma registration / exam fee are eligible for Al Razzaq Program benefits, including:

1. Hands-On Labs with Containers, Instructions, and Tasks
2. AI Assistant “Baari” for Learning and Interview Preparation
3. AI-Powered Voice Interview Practice (Coming Soon)
4. Job-Role Specific Capstone Projects and Internships
5. Resume Building with ATS Scoring and Career Coaching
6. Step-by-Step Report Writing and Documentation Guidance
7. Interview Questions Customized to Your Goals
8. University Credits through Pearson/EduQual Diplomas
9. Virtual Internship Experience via Al Nafi Cloud
10. ISACA Student Membership (Free)
11. Community Forum Access
12. Priority Support
13. Global Support Services
14. University Admission Assistance (Worldwide)
15. Student Visa Support (70+ Countries)
16. Work Permit and Immigration Assistance (G20 Nations)
17. Job Placement with Fortune 500 and Global Companies
18. Post-Employment Support (30, 60, 90 Days)
19. Integration with the 22 Core Technologies via Al Nafi Diploma Program

17. Governance and Compliance Statement

1. Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy is established to provide clear guidance on [policy subject] and to define roles, responsibilities, and procedures necessary for effective implementation.
2. All stakeholders, including staff, students, and management, are required to adhere strictly to this policy. Non-compliance will be addressed promptly and may result in disciplinary action as per the college’s code of conduct.
3. The Academic Operations Center is responsible for overseeing the enforcement of this policy, ensuring regular reviews, and facilitating necessary training to uphold institutional standards.
4. This policy will be reviewed at least annually or more frequently in response to legislative changes, accreditation requirements, or operational needs. Al Nafi International College reserves the right to update, amend, or revise this policy at any time to ensure continued relevance and compliance with evolving standards and best practices.
5. Documentation and records related to this policy will be securely maintained in accordance with data protection laws and institutional record-keeping protocols.
6. Any concerns or disputes arising from the application of this policy can be escalated through the official appeals process, ensuring fairness and transparency.
7. This document supports the college’s commitment to quality education, continuous improvement, and compliance with all relevant legal and accreditation frameworks.

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1. Purpose, Scope, and Users

This document aims to ensure that Al Nafi International College manages special considerations fairly and consistently to support students who experience extenuating circumstances affecting their academic progress. It establishes the framework for submitting, reviewing, and approving requests for temporary study suspension or adjustments in accordance with international accreditation standards. This policy applies to all students enrolled in EduQual diplomas through online and distance learning. It also defines the responsibilities of students, staff, and senior management in handling special consideration requests. The policy supports the effective operation of Al Nafi and compliance within the Online and Distance Learning Governance Framework (ODLGF).

2. Policy Overview

Al Nafi recognizes that students may face circumstances beyond their control which impact their ability to study or complete assessments. Such extenuating circumstances include, but are not limited to, serious illness, family bereavement, financial hardship, or other significant personal issues. The College provides a mechanism for students to request temporary suspension of studies or other reasonable adjustments to their learning plan.

3. Eligibility Criteria

Special considerations are available to all enrolled students who:

1. Have completed at least 10% of the course (or as specified per diploma guidelines).
    
2. Can provide valid supporting documentation for their request.
    
3. Submit applications within the stipulated timelines or with a justified explanation for late submission (retroactive requests).

4. Examples of Extenuating Circumstances

1. Accepted grounds for special consideration include:

2. Medical conditions supported by professional medical certificates.

3. Bereavement or significant family emergencies.

4. Financial difficulties verified by appropriate documentation.

5. Unforeseen work commitments such as mandatory industrial internships or military service.

6. Other substantial events that demonstrably affect study capability.

5. Application and Supporting Evidence

Students must submit a formal application through Al Nafi Support including:

1. A personal statement explaining the circumstances.
    
2. Relevant supporting evidence (medical certificates, employer letters, legal notices, etc.).
    
3. A proposed plan for return or continuation of studies, detailing any accommodations needed.

Applications should be submitted in advance or as soon as possible following the event. Retroactive requests require clear justification for delayed submission.

6. Assessment and Decision-Making Process

1. Applications are reviewed by Senior Management in consultation with relevant academic staff.
    
2. Decisions are communicated within 10 working days of receipt of a complete application.
    
3. Approved suspensions generally last no longer than 12 months, with possible extensions subject to review.
    
4. Where special consideration is granted, students’ academic timelines and fee status are adjusted accordingly.
    
5. Incomplete or unsupported applications may be declined, with reasons provided.

7. Impact on Fees and Refunds

1. Fees for the period of suspension are held and applied when the student re-registers.
    
2. No refund is typically granted unless the academic committee decides it or exceptional cases.

8. Support and Communication

1. Al Nafi provides academic advising and support services to assist students during suspension and upon return.
    
2. Students are expected to maintain communication with Al Nafi and comply with any conditions set for re-entry.
    
3. Additional support may include access to counselling, technical assistance, and flexible learning arrangements.

9. Appeals Process

1. Students dissatisfied with a decision on special consideration may appeal by submitting a written request to Academics Operations Center t within 7 working days of the decision.
    
2. Appeals are reviewed by an independent panel, and the student will be informed of the outcome within 14 working days.

10. Recording, Confidentiality, and Reporting

1. All applications and decisions are securely recorded in student records with confidentiality maintained.
    
2. Data is used for quality assurance and reported annually to Senior Management to improve policies and procedures.

11. Responsibilities of Students

1. Submit applications timely with genuine supporting evidence.
    
2. Maintain regular communication with Al Nafi during any suspension period.
    
3. Engage proactively with academic and support services when returning to study.

12. Governance and Compliance Statement

1. Al Nafi International College is committed to maintaining the highest standards of academic integrity, operational excellence, and regulatory compliance. This policy is established to provide clear guidance on [policy subject] and to define roles, responsibilities, and procedures necessary for effective implementation.
    
2. All stakeholders, including staff, students, and management, are required to adhere strictly to this policy. Non-compliance will be addressed promptly and may result in disciplinary action as per the college’s code of conduct.
    
3. The Academic Operations Center is responsible for overseeing the enforcement of this policy, ensuring regular reviews, and facilitating necessary training to uphold institutional standards.
    
4. This policy will be reviewed at least annually or more frequently in response to legislative changes, accreditation requirements, or operational needs. Al Nafi International College reserves the right to update, amend, or revise this policy at any time to ensure continued relevance and compliance with evolving standards and best practices.
    
5. Documentation and records related to this policy will be securely maintained in accordance with data protection laws and institutional record-keeping protocols.
    
6. Any concerns or disputes arising from the application of this policy can be escalated through the official appeals process, ensuring fairness and transparency.
    
7. This document supports the college’s commitment to quality education, continuous improvement, and compliance with all relevant legal and accreditation frameworks.

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